Business Analyst II - Project-Based

Job Title: Business Analyst II About the Client: Delivers managed IT and business technology solutions, specializing in printers, copiers, and print management for organizations nationwide. Overview: The Business Analyst II serves as a critical bridge between business stakeholders and technical development teams across the company's internal platform ecosystem. This is a technically oriented Business Analyst role requiring a demonstrated understanding of API integrations, system architecture concepts, and software delivery pipelines - not just

Requirements

documentation. The Business Analyst II is expected to operate independently within an Agile delivery environment, contribute meaningfully to sprint ceremonies, write high-quality user stories and acceptance criteria, and maintain alignment across cross-functional teams. This role supports multiple internal platforms and works closely with application administrators, the QA team, and internal development teams to ensure features are well-defined, technically feasible, and delivered with quality.

Responsibilities:

Requirements

& Analysis - Elicit, document, and manage business and technical

Requirements

through stakeholder interviews, workshops, and process analysis - Translate business needs into clear, concise user stories with acceptance criteria using behavior-driven formats (e.g., Given/When/Then) - Analyze current-state systems and workflows; identify gaps and propose future-state solutions - Document data flows, integration points, and system dependencies including API request/response behavior - Maintain traceability between business

Requirements

, user stories, and test cases Technical Collaboration - Engage directly with development teams to clarify technical

Requirements

and validate that proposed solutions meet business needs - Review and contribute to API documentation, including understanding of REST/JSON payloads, request structures, error handling, and field mapping - Participate in technical design discussions; surface business impact of architectural decisions - Support integration analysis when third-party systems, APIs, or data sources are involved - Collaborate with QA to develop test scenarios; assist in UAT coordination and defect triage Agile Delivery - Actively participate in Agile ceremonies: sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives - Manage and maintain the product backlog in Azure DevOps (ADO), including Epics, Features, User Stories, Tasks, and Bugs - Contribute to sprint capacity planning; assist in effort estimation with development teams - Apply pull-based or flow-driven delivery principles; support release candidate readiness processes - Communicate sprint status, risks, and blockers clearly and proactively to stakeholders and leadership Stakeholder Communication & Documentation - Serve as a liaison between business stakeholder and technical teams - Produce audience-appropriate documentation: executive summaries, BRDs, SOPs, release notes, and process flows - Facilitate working sessions and demos; capture decisions and action items - Create wireframes and process diagrams to communicate

Requirements

visually using tools such as Miro and Figma

Qualifications

: Required Skills Technical & Systems Knowledge - API literacy: ability to read and interpret REST API documentation, understand request/response structures (JSON/XML), identify field mappings, and articulate integration behavior in

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• Data analysis: comfortable working with structured data sets, identifying anomalies, and translating data findings into actionable

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• Understanding of SDLC stages (Design, Development, QA, UAT, Release) and how BA work intersects at each phase - Familiarity with environment promotion concepts (Dev Test Stage Production) and release management practices

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& Documentation - Proficient in writing user stories, acceptance criteria, use cases, and process flow documentation - Experience with Business Process Modeling - Ability to produce wireframes or low-fidelity mockups to support UI/UX

Requirements

Tool Proficiency - Azure DevOps (ADO): backlog management, sprint boards, work item hierarchy (Epics/Features/Stories/Tasks) - Microsoft Suite - Miro: process mapping, collaborative diagramming, brainstorming facilitation - Claude, Claude Design Required Soft Skills - Communication excellence: ability to translate between technical language (developer) and business language (stakeholder) fluidly and accurately - Active listening and facilitation: skilled at running productive working sessions, drawing out unstated needs, and synthesizing complex input - Critical thinking: ability to challenge assumptions, identify edge cases, and ask the right questions beforecommitting

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to development - Conflict navigation: comfortable holding a position on

Requirements

scope, negotiating priority tradeoffs, and managing pushback diplomatically - Organizational discipline: strong ability to manage multiple workstreams, track open items, and deliver documentation on time without being micromanaged - Collaborative mindset: builds trust with developers, QA, and stakeholders; understands that BA success is a team outcome - Intellectual curiosity: proactively seeks to understand technical systems, data structures, and product logic - not just the business surface layer - Adaptability: thrives in dynamic environments with shifting priorities and evolving processes - Attention to detail: produces documentation that is precise, internally consistent, and unambiguous - Presentation & storytelling: able to structure complex information clearly for both working-level and executive audiences Education & Certifications - Associate or Bachelor's degree in Business - or equivalent professional experience - Preferred certifications (one or more):- Certified Scrum Master (CSM) - Scrum Alliance - PMI Professional in Business Analysis (PMI-PBA) - IIBA Certification in Business Analysis (CBAP or CCBA) - SAFe Agilist or SAFe BA certification - 3 - 5 years of progressive business analysis experience in a technical or software delivery environment - Experience working with external development vendors or managed service providers is preferred AI Knowledge & Tools - The BA II is expected to actively incorporate AI tools into daily workflows - not as a novelty, but as a productivity and quality standard. Candidates should demonstrate practical, hands-on familiarity with AI-assisted analysis, documentation, and communication. - Claude (Anthropic) - Preferred Platform- Proficient use of Claude for BA work tasks, including: drafting and refining user stories, and acceptance criteria; summarizing meeting notes and extracting action items; structuring complex

Requirements

documents; generating first-draft SOPs and process documentation - Understands how to write effective prompts for Claude - providing clear context, specifying output format, iterating on responses, and validating AI output for accuracy and completeness Schedule: Night Shift Setup: Project-based, Remote Why Join STAFFVIRTUAL? - Competitive compensation and

Benefits

package- HMO Day 1 + FREE dependent coverage - Allowances - Attendance bonus - Paid time offs - Company-provided work setup (laptop, monitor, accessories) - Training, career growth, and global exposure - A collaborative and supportive team culture If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL! Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/business-analyst-ii-project-based-staffvirtual