Administrative & Billing Coordinator- EST Hrs

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. We are seeking a highly organised and detail-oriented Administrative & Billing Coordinator to support one of our U.S.-based clients.

This role is ideal for someone who thrives in an administrative environment, enjoys working with customers, and takes pride in producing accurate work. The successful candidate will play a key role in supporting daily office operations, handling incoming calls, processing information from field technicians, and managing billing and invoicing functions. The client places a strong emphasis on character, accountability, and work ethic, and is looking for someone who demonstrates integrity, initiative, and exceptional attention to detail.

PLEASE NOTE: - Working Hours: Monday - Friday | 9:00 AM - 6:00 PM EST (3:00 PM - 00:00 AM South African time - subject to daylight savings). - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet

Requirements

: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered. - Work Environment: Fully remote.

Job Responsibilities: - Answer incoming customer and client phone calls professionally and efficiently. - Create, process, and send invoices accurately and timeously. - Perform general administrative and secretarial duties. - Manage billing and invoicing functions with a high degree of accuracy. - Process information received from field technicians. - Capture job details accurately within the company system. - Issue invoices and maintain accurate records. - Support day-to-day office operations and administrative processes. - Communicate effectively with customers, clients, and internal stakeholders. - Identify and address discrepancies or errors proactively. - Maintain confidentiality and professionalism in all interactions.

Requirements

• Previous experience in an administrative, secretarial, office support, or customer service role. - Excellent verbal and written English communication skills with a clear and professional accent. - Strong attention to detail and commitment to accuracy. - Experience with billing, invoicing, or administrative financial tasks. - Strong organisational and multitasking abilities. - Ability to work independently and take initiative. - Excellent problem-solving and critical-thinking skills. - High level of accountability, integrity, and honesty. - Ability to learn new systems and processes quickly. - Reliable, proactive, and self-motivated. - Strong work ethic and commitment to producing high-quality work. If you are not contacted within 14 working days, please consider your application unsuccessful.

Benefits

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/administrative-billing-coordinator-est-hrs-ista-personnel-solutions