Remote - Inbound Retail Care Specialist (Sales)

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Customer Care Specialist (Sales Focused - Inbound) Remote | Full-Time | $17.31/hour Are you passionate about technology and helping people find the right solutions?

Join our remote team at VXI as a Customer Care Specialist, where you’ll represent a leading global brand known for its innovation and user-friendly tech products. 🌟 About the Client You’ll be supporting a globally recognized technology company celebrated for its sleek product design, intuitive software, and customer-first philosophy. Their strong reputation and loyal customer base are built on delivering exceptional service and seamless experiences. 💼 What You’ll Do As a Customer Care Specialist, you’ll be the first point of contact for customers shopping online or reaching out to retail support. Your role is a blend of service and sales - focused on guiding customers through their buying journey, answering product-related questions, resolving concerns, and upselling solutions that enhance their experience.

Your

Key Responsibilities

: - Handle 30 - 40 inbound calls per day with professionalism and enthusiasm - Provide personalized product recommendations and complete transactions - Resolve customer inquiries efficiently while delivering exceptional service - Translate technical information into simple, customer-friendly language - Actively listen to identify needs and tailor solutions accordingly - Adapt to a fast-paced sales environment and evolving technology offerings - Maintain high energy and empathy in every interaction ✅ What We’re Looking For We’re looking for driven individuals with a passion for tech, a customer-first mindset, and a talent for communication.

Qualifications

: - Minimum 2 years in a customer-facing sales or service role - Bachelor’s degree preferred, or equivalent work experience - Excellent verbal and written communication skills - Strong interpersonal skills and emotional intelligence - Ability to work independently and make confident decisions - Proficient in using digital devices (Mac, iOS, etc.) - Basic troubleshooting experience for common tech issues - Typing speed of at least 42 WPM with 95%+ accuracy - Digital media experience (music, photography, video) is a plus - Comfortable working in a dynamic, sometimes ambiguous environment - Flexible availability, including evenings, weekends, and holidays - Available to work shifts between 7:00 AM - 11:00 PM Central Time 🎁 What You’ll Get - $17.31/hour pay - Full-time, 40-hour work week - 100% paid training - Medical, dental, vision & life insurance options available - Referral bonus: Earn $20 on every paycheck per active referral - no cap! - Exclusive phone plan: $25/month for unlimited talk, text, and data (up to 5 lines) - Career advancement and skill development opportunities - Remote work

Benefits

: Save time, money, and energy from home 🖥 Remote Work

Requirements

• Private Workspace: A quiet, dedicated workspace with no distractions. - Ergonomics: A comfortable desk setup with all necessary equipment. - Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. - Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. 🚀 Let’s Do Great Work Together If you’re ready to combine your love of tech with your passion for helping people, we want to hear from you. Apply now and become a part of something exceptional. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/remote-inbound-retail-care-specialist-sales-vxi-global-solutions-llc