Alliant Insurance Services, Inc.
International Employee Benefits Account Manager
Australia, Canada, Germany, Ireland, Netherlands, Switzerland, United Kingdom, United States
£100,000 - £120,000 / per year
About this role
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At Alliant Insurance Services, we thrive on creating employee
Benefits
solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.
As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee
Benefits
, surety, and financial products and services to clients nationwide.More information is available at www.alliant.com.SUMMARYResponsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.ESSENTIAL DUTIES AND RESPONSIBILITIESFosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction;Reviews client team’s RFPs;Selects markets for solicitation;Analyzes market proposals for verification of
Benefits
, premiums, and competitiveness;Reviews coverage contracts for accuracy of policy provisions;Meets with clients for pre-renewal strategy, proposal delivery and explanation;Conducts client open enrollment meetings and answers questions regarding benefit coverage;Negotiates with markets for
Benefits
premium concessions;Ensures that client team handles client benefit inquiries and manages team to effectively service clients; resolves escalated service issues;Manages new carrier and plan implementations for book of business;Ensures team prepares claims experience and utilization reports and reviews for accuracy;Reacts, processes, and follows up on new business;Meets with clients as needed or directed by Producer;Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);Other duties as assigned.
Qualifications
EDUCATION/EXPERIENCEAssociate's Degree or equivalent combination of education and experienceSix (6) or more years related work experienceValid Insurance LicenseMust continue to meet Continuing Education
Requirements
for license renewalSKILLSExcellent verbal and written communication skillsAbility to work within a team and to foster teamworkExcellent customer service skills, including telephone and listening skillsGood leadership, problem solving and time management skillsAbility to prioritize work for multiple projects and deadlinesProficient in Microsoft Office SuiteWe are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.For immediate consideration for this position, please click on the "Apply" button.Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their
Qualifications
and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to C***s@***.comFor more information on Alliant Insurance Service's
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, please visit www.alliant.com/about/careers/
Benefits