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Job Title: AI Transformation ManagerSalary: Up to £100,000 Location: North of England / Scotland (Remote)Contract: Full Time, PermanentDepartment: DeliveryAbout ICS.AIICS.AI is the UK's market leader in Artificial Intelligence solutions for local government and the wider public sector. As a Microsoft Solutions Partner, we combine cutting-edge AI technology with deep sector expertise to deliver guaranteed, measurable outcomes through our SMART: Platform covering AI Contact Centres, Staff Copilots, and Social Care AI.Our work has been recognised in Parliament for responsible AI innovation, and we are ranked #19 in TechRound's AI45 2026. With £12M in annual savings identified at a single council, 11M+ real-world AI interactions delivered, and 20+ public sector partners across the UK, we don't just talk about AI transformation - we prove it.The RoleWe are seeking an experienced Transformation Manager to join our growing Delivery team and lead high-profile AI Transformation Programmes for public sector clients across Scotland and the North of England.Operating at a senior level, you will provide overall leadership across a coordinated portfolio of projects, with Senior Project Managers responsible for day-to-day delivery.
You will own programme governance, manage executive-level client and third-party relationships, and ensure our AI platforms are successfully implemented, adopted, and delivering measurable, sustainable
Benefits
.As a senior member of the Delivery leadership team, you will also work closely with the Director of Delivery to contribute to delivery standards, programme management capability, and strategic improvement across ICS.AI.
Key Responsibilities
Lead multiple concurrent AI transformation programmes, accountable for outcomes across the full delivery lifecycleAct as senior point of contact for clients, managing executive-level relationships, Programme Boards, and escalationsOwn programme governance, integrated planning, reporting, and assurance frameworksLead programme-level change management and organisational adoption strategiesManage programme budgets, commercial change control, and financial forecastingOwn
Benefits
realisation frameworks - defining, baselining, tracking, and evidencing outcomesOversee cross-project risk, issues, and dependency managementEnsure AI solutions are deployed in line with public sector expectations for governance, ethics, and responsible AI useSupport the Director of Delivery in continuous improvement of programme management standards across ICS.AIAbout YouYou will be an outcome-focused, commercially aware programme leader with a strong track record in complex digital or AI-enabled transformation. You will be equally comfortable in a boardroom with council executives as you are in a delivery team discussion about risk and dependencies.Essential:At least 7 - 10 years in project and programme delivery rolesProven experience leading complex, multi-project transformation programmesExperience operating in public sector or local government environmentsPRINCE2 Foundation qualifiedDemonstrable experience managing programme budgets, risk, and senior stakeholdersAbility to confidently engage with AI concepts and translate them for non-technical audiencesDesirable:PRINCE2 Practitioner, MSP (Managing Successful Programmes), or ITIL FoundationExperience with AI, data platforms, automation, or intelligent digital servicesFamiliarity with Generative AI concepts and their application in public sector contextsExperience governing emerging technologies in regulated or risk-aware environmentsWhat We OfferSalary up to £100,000Remote working - flexible blend of remote and client-site deliveryA senior role at the forefront of public sector AI in the UKHealth and wellbeing supportLearning and development investmentWork with genuine social purpose as your programmes directly improve public services for communities across the UKA collaborative, high-performance culture that invests in its peopleThe backing of an award-winning, fast-growing company recognised at the highest levelsICS.AI is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive team.Salary: up to £100KOriginally posted on Himalayas