Account Manager - Corporate Subscriptions, Applied Research Intelligence

Job Description:We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

:The Corporate Subscription team in Wiley's Applied Research Intelligence group is seeking a strategic sales professional responsible for helping the world's most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content.This role focuses on managing key corporate accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.Primary ResponsibilitiesStrategic Account ManagementDevelop and implement effective territory sales plans to consistently meet and exceed revenue targets, uncover customer needs and create and maintain a network of stakeholder relationships across several personas.Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenueManage existing account relationships while prospecting for new business opportunitiesIdentify key account stakeholders and implement strategies to grow and expand relationshipsCreate data-driven strategies to successfully reach new business opportunitiesSales Process & NegotiationInfluence customers with a value-driven approach throughout the sales processExecute data-driven negotiation processes and facilitate conversations to drive stakeholder consensusDemonstrate skilled negotiation abilities to close business by utilizing solutions from across the product portfolioForecast and effectively manage pipeline in CRM systems, following established sales processesAnalyze data to support successful agreement outcomesCustomer Relationship ManagementAct as the primary point of contact for assigned accounts and clientsMaintain regular contact with clients to understand their goals and objectivesUse a consultative and value selling approach to suggest appropriate solutionsProactively seek to understand customers' needs and develop proposals accordinglyPartner with Customer Success to ensure customers derive measurable value from Wiley collaborationDeliver exceptional customer service, consistently exceeding customer expectationsMarket & Customer IntelligenceComplete in-depth customer research, leveraging various sources to understand customer needsSeek out market insights and trends to inform sales strategiesUse research to tailor outreach and plan for customer meetingsStay current on competitor sales and licensing approachesRepresent Wiley at targeted industry conferences and customer eventsStay up-to-date with new trends in the industryCross-Functional CollaborationWork with cross-functional teams (Marketing, Product, Customer Success) to develop complex solutions, including bespoke solutions where standard offerings require adaptationAbility to deliver high-stakes presentations to drive value message while addressing customer needs and budget concerns.Communicate with legal on consistent basis to unlock workstreams to move agreements through proper stages.Demonstrate high attention to detail when completing projectsContribute and share insights and ideas with team members and other internal stakeholdersExhibit strong leadership with sales and marketing colleagues

Qualifications

Experience5+ years of experience selling and managing complex customer solutions, either in publishing or a relevant customer industryProven track record selling to corporate clients, particularly in research-intensive industriesExperience handling artificial intelligence applications in research and corporate environmentsProven experience in account management and business developmentProven record of strong sales results against quarterly and annual targetsSkills & AbilitiesAbility to self-motivate and work on own initiative and/or as part of a teamCreative and innovative thinking with ability to embrace changeStrategic perspective that goes beyond short-term gainsProblem-solving ability to manage complex sales processesStrong interpersonal and communication skillsAbility to confidently communicate and present internally and externallySales-oriented mindset to achieve financial targetsAbility to work in cross-functional groupsWillingness to travel (up to 30%)We power infinite possibilities.For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing - creating impact that reaches everywhere. We're not just observers of progress.

We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow.

And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws.

Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact t***t@***.com for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.

We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive

Benefits

package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.When applying, please attach your resume/CV to be considered.Salary Range:53,100 GBP to 78,767 GBPOriginally posted on Himalayas