About this role
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About UsKoronet is the leading software company for vertical software, B2B e-commerce, and payment solutions within the floriculture industry. Our solutions include multiple ERP SaaS offerings and an e-commerce platform that enables end-to-end transactions across the B2B supply chain. Our mission is to become the most widely used system for the global floriculture supply chain.
The company is backed by Radian Capital, a New York City-based equity fund with over $1 billion in assets under management.Axerrio represents Koronet’s European software and e-commerce solutions. The Axerrio team focuses on rapidly growing its market share among flower and plant trading companies with a small but expanding team. Our products include a SaaS ERP, a B2B e-commerce solution, and procurement management tools.
Every day, thousands of users rely on our systems to run their businesses.
About the Role
We're looking for the first person to define how customers get activated on our B2B network. The playbook doesn't exist yet - you'll build it.Your mission is straightforward: turn onboarded accounts into accounts that transact. Farms, importers, wholesalers, and buyers across the Americas already have access to the platform - your job is to make sure they actually use it.
You'll own activation across our K2K eShops, eCommerce, and Procurement solutions, and will occasionally collaborate with the European team as part of our global network expansion.You'll report directly to the Implementations team lead and work cross-functionally with Sales, Product, and Customer Success.What You'll DoManage a portfolio of 15 - 25 accounts simultaneously at different stages of digital activationSpot dormancy signals before they become churn - and act on them proactivelyDesign and document the activation playbook: what works, what doesn't, how to scale itPartner with the implementations team to ensure clean, high-momentum client handoffsUse data (Salesforce, Metabase, Snowflake) to understand account behavior and prioritize outreachRemove obstacles - don't report themWhat You Bring3 - 4 years of experience in Customer Success, Onboarding, or Activation in SaaS, Marketplace, or AgtechProven track record activating B2B accounts resistant to going digitalCommercial instinct: you know when to push and when to listen - and you never wait for the customer to come to youMetrics-driven mindset: you think in TTV, conversion rate, and churn, not just "accompaniment"Real autonomy: you assess the context, build the plan, and get moving without waiting for detailed instructionsNative Spanish speaker; advanced English.Strong Background SignalsSeller Activation or Seller Success at a marketplace (MercadoLibre, Faire, or similar)B2B broker or commercial executive who moved into SaaSOnboarding lead with a quota - not just a support specialistExperience in floriculture, produce, or agri supply chainWhat We OfferRemote-first team: work from anywhere.Training, mentorship, and room to grow into senior roles.English classes and professional development support.A collaborative culture where your ideas are welcome - and can become reality.Competitive salary based on experience.Full-time, indefinite-term contract.Why Join Koronet:Global and Remote-First: Work with a diverse team across the Americas and Europe, with flexibility to work from anywhere.Ownership Culture: We foster an environment where each team member takes ownership and is empowered to contribute to the company's success.Growth & Development: We support continuous professional growth and offer financial assistance for technical certifications and other learning opportunities.Compensation: Competitive salary and an indefinite contract, with salary negotiable based on experience.If you're passionate about making an impact and growing with a dynamic, remote-first company, we want to hear from you!Originally posted on Himalayas