Apprentice Automotive Service Advisor

Key Responsibilities

: Meeting and greeting customers on arrival and dealing with them in a professional manner Booking in car services with customers over the phone and confirming on email/text Contacting customers with service updates and notifying customers if they require works to be done on their vehicles Dealing with customer queries and requests Liaising with the technical team on timeframes for service completions Processing service paperwork on the system General administration duties Person specification: Full UK Driving Licence is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Flexible and eager to learn.