Business Development Manager - Prozesse, Tools & KI (w/m/d) - remote
Düsseldorf
Negotiable
About this role
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Claude is your middle name? Then read on. At Severin Travel we design high-quality individual trips to Africa - and we are growing.
Completely organic, via referrals, travel agency partners and SEO. We have been working 100% digitally and remotely for many years, our processes are running - but "running" is no longer enough for us. Every trip we sell is an individually calculated, unique item.
This is our strength - and our bottleneck: Creating a single offer is still time-consuming manual work. This is exactly where you come into play. We are looking for the people who own our processes: You build on a functioning foundation and turn it into a machine that scales with us.
You report directly to the management and sit in our OKR meetings - you really get involved. Your environment: You work on the two most exciting interfaces in the company - with our Head of Sales and her team of experienced Africa specialists when it comes to offers, calculations and travel registration, and with our marketing team when it comes to funnels, tracking and the website. Our stack: Google Workspace, Odoo, Webflow, Notion, Asana, Aircall - plus the industry and AI tools that you evaluate and implement.
Tasks Your North Star: Experience per customer up, time per offer down, conversion up. Specifically: Build the offer machine: You develop our offer process from a complex individual item to a modular system - pre-calculated modules from which our sales team builds high-quality offers in minutes instead of hours. Perspective: 2-3 offer variants per customer plus bookable add-ons.
Evaluate and introduce tools: You test our stack (Odoo, WETU & Co.) against the market, make well-founded make-or-buy decisions and introduce the solution - from the calculation to the offer presentation that looks as good as our trips. Bringing AI into everyday work: You build workflows with LLMs and automation (e.g. Make/n8n) - offer texts from modules, request pre-qualification, internal assistants.
Not as a gimmick, but measurably in day-to-day business. Digitize the customer journey: Digital travel registration, payment route, a system for visa support for our customers (checklists, documents, deadlines) - smoothly from the offer to departure. Automate the aftermath: From the photo upload after the trip to the printed souvenir book - you build the pipelines behind our premium moments (print-on-demand, fulfillment).
Expand transparency: We have a good KPI foundation - you do it better: from the inquiry to the offer to the booking, and bring the numbers into our OKR meetings. You prioritize yourself - always based on what will benefit us most in the long term - measure your impact and deliver in weeks, not quarters. We build sustainably, not quick and dirty.
Qualifications
You think in processes and build in tools - you have already transformed a manual process into a system and can show what it has achieved AI is your toolbox, not your buzzword: You work with LLMs every day and know where automation helps - and where humans remain unbeatable No-code/low-code experience (e.g. Make, n8n, Zapier) or light scripting - you don't have to be a developer, but you can get ahead without an analytical one Thinking: You measure before you optimize and calculate in hours saved and conversion gained Strong communication skills in German - you pick up experienced colleagues whose knowledge you translate into systems Honestly: This is not a sales role. You don't acquire customers or cultivate partners - you build the systems our team uses to sell.
And if you prefer presenting concepts rather than implementing them, it's probably not a good fit. We are looking for the doer who owns processes and delivers.
Benefits
In addition to open colleagues who have been working together remotely for years, what is waiting for you, among other things: 100% remote - work from anywhere in Europe, in a company that has been working completely digitally for many years Ownership: You own the process development of a growing company - with a direct line to management and a seat in the OKR meetings Visible impact: Your work saves measurable hours every week and gains measurable bookings The chance to experience our destinations and our own houses in Kenya for yourself - so that you can optimize what you know Modern digital tools - and budget for those you want to introduce Attractive compensation package 28 days of annual vacation Unforgettable team events and shared experiences A nice topic: Africa, premium travel, real people - processes behind which there are unforgettable experiences Would you like to turn a good company into a really good machine? Don’t just show us your CV - tell us about a process you built or automated: What was it like before, what did you do, what came out of it? This interests us more than any certificate.
Our process: a brief introduction, a conversation about your projects and your way of working, a decision - quickly and on an equal footing. Apply now! Find more English Speaking Jobs in Germany on Arbeitnow