Working Student - Customer Success Engineer

first things firstSalary - 16 EUR per hourLocation - Remote, work permit in Germany is requiredWorking hours - Work when it fits into your day, 20h/weekPossible start - Earliest possibleyour tasksAs a Customer Support Engineer (Working Student), you will support us in further developing and improving Parqet's import functionalities. In particular, you will work on analyzing and supporting PDF and CSV documents from brokers that users submit to us so that they can smoothly import their transactions into Parqet. You will also help users with their support problems.

Active communication with the community via email to process support requests effectively and to document and fix possible errors or improvements internally. Development and maintenance of parsers for PDF and CSV documents from brokers. Structuring and standardization of transaction data for import into Parqet you have a strong affinity for easy-to-use software and you are enthusiastic about the idea of working to improve Parqet, you have solid knowledge of Node.js & TypeScript and ideally have already worked with file formats such as CSV and PDF, you enjoy analyzing technical problems independently and developing pragmatic solutions, you can work in a structured manner and have an eye for detail, especially when it comes to data processing, ideally you already use Parqet yourself and you know Fintechs well, Investments and user-friendly software are inspiringWant to have a direct impact on potentially thousands of users in a dynamic teamWe don't expect a single person to fulfill all the points.Originally posted on Himalayas