Supervisor, Prescription Acquisition
Australia, Canada, France, Germany, India, United Kingdom, United States
Negotiable
About this role
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AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs - wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly.
With over 1,400 team members, we care for more than 100,000 people across all 50 states.Job DetailsTheSupervisor,Prescription Acquisitionis responsible for leadingthePrescription Acquisition (PAC)team.They will work alongsidedepartment managementtodrive and support department efficiencies. In this role, the expectation is toleadby example and supportcompany and department goalsas well asdemonstratetheir abilitytodrive results and achieve a consistent standard of work from thePACteam.ResponsibilitiesSubject matter expert with current end to end new/existing prescription entry processes Creating, interpreting, monitoring of salesforce reports and following up (prescriptions received and denied, daily call volume, performance management) Ability to prepare, monitor and follow up with technician schedules Identify areas of opportunity for process improvements Demonstrates superior written and verbal skills to collaborate with internal partners and resolve patient issues EmbodyAnewHealth’sCore Valuesin all communications and interactions.Other duties as assigned.The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs.
Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications
: These represent the desired
Qualifications
of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationHigh school diploma/GED required.Certified Pharmacy TechnicianExperienceAt least1year of prior team lead experience, preferably in a closed-door pharmacy/remote environment. Skills & AbilitiesAbility to provide feedback, hold teams accountable to standards, and team developmentKnowledge of operational pharmacy workflows in support ofprescription acquisitionDemonstrate superior written and verbal skillsSalesforce CRMFive9 phone systemPhysical/Mental Demands:Ability to stand, walk, and move throughout the pharmacy for extended periods of time.Frequent use of hands and fingers for handling medications, operating equipment, and using computer systems.Occasional lifting, carrying, or moving items up to 25 pounds.Visual acuity to read prescription labels, reports, and computer screens accurately.May require bending, reaching, and repetitive motions during production activities.Schedule:This is a full-time position with an expectation to work an average of 40 hours perweek andbe available outside of normal business hours to meet customer expectations on an ad-hoc basis.Schedules are set to accommodate the
Requirements
of the position and the needs of the organization and may be adjusted as needed.Travel: Travel may be required foroperational needs,special organizational or departmental events or client-facing meetings.This is a remote position.AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary
Benefits
, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying.
Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.Originally posted on Himalayas