Business Administration Apprentice

Handling customer enquiries over the telephone or face to face in the agency and administering all customer instructions to completion and compliance standards Acquiring and maintaining knowledge of NFU Mutual General Insurance products Reviewing and advising customers on their general insurance

Requirements

Providing quotations and selling policies to customers Enabling cross-selling opportunities to new and existing customers Processing and dispatching renewal documentation Producing correspondence to required timeframes and quality standards Introducing and promoting NFU Mutual’s range of Financial Services and Risk Management products Carrying out all general office and policy administration Person Specification: My client is looking for a self-driven, motivated individual, who can work on their own initiative and as part of a small, friendly, team environment. You will have good communication skills, being in person, over the telephone and in written format. You should have a willingness to learn and to strive for 100% accuracy.

Sales or Servicing experience would be an asset. Computer Literacy is essential to include Word and Excel usage. This role will be working towards a Business Administrator level 3 qualification supported by starting off.