About this role
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I'm Julian, founder of retentionclub. We help e-commerce brands use CRM as a real growth driver - strategically clean, operationally strong, without standard off-the-shelf solutions. This role is not an entry-level role.
I'm looking for someone who can master Klaviyo in their sleep and manage their own customer accounts independently from day one. You don't get any micromanagement loops, but real freedom of choice - I also expect that you want responsibility and don't just work through to-dos. If you are at home in the Klaviyo universe and want to strategically advance several brands instead of just replicating flows, then read on.
Tasks Independent, end-to-end support of several customer accounts in the area of CRM & email marketing Conception, implementation and further development of flows & campaigns in Klaviyo Analyze performance data and derive concrete, implementable optimizations from it Make strategic decisions and represent them to customers like me Close coordination with me at eye level - strategy and implementation go hand in hand for us
Qualifications
Several years of demonstrable experience with Klaviyo in the e-commerce environment Experience of classic welcome and Abandoned flows - you also know the more complex cases Deep understanding of how segmentation, timing, offer and design work together Structured, independent way of working without constant reassurance Ability to justify decisions well and be responsible for them Really reads through things before they start (include the sentence "E-mail marketing is great!" somewhere in your cover letter - so we know that you have read this far)
Benefits
Fully remote - work wherever you want Fair pay clear growth path for you and us A young, honest team - agency feeling, but not agency madness Real strategic responsibility instead of an implementation assembly line Variety because no customer day is the same If you feel at home in the Klaviyo universe, are not afraid of numbers and want to really move e-commerce brands forward instead of just managing them - then just get in touch. Find more English Speaking Jobs in Germany on Arbeitnow