Senior Content Designer

Become a part of our caring communityAt Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem.You'll operate as an embedded partner within cross-functional teams, shaping experiences across web, mobile, apps and emerging digital surfaces. This role is ideal for someone who thrives in ambiguity and combines strong content craft with product thinking, uses research and data to guide decisions, and contributes to scalable content systems in a complex, regulated environment.What you'll doDrive content design for features and journeys using research, analytics, and content assessments (audits, inventories, touchpoint mapping)Translate research, stakeholder, and journey insights into clear, actionable digital experiencesPlan and execute content across the product lifecycle, including creation, review, approval, and QASimplify complex, regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiencesStructure content for usability and findability, contributing to information architecture, navigation, and taxonomyPartner cross-functionally with product management, product design, research, engineering, legal and complianceApply and contribute to guidelines, standards, and tools to ensure consistency and qualityDrive optimization using analytics, VOC data, and testing to improve performanceUse your skills to make an impact Required

Qualifications

5+ years in content design, UX writing, or content strategy, with experience owning content from discovery through delivery and iterationStrong writing and editing skills, with the ability to simplify complex or regulated informationExperience conducting content audits, research, and developing data-informed content strategiesSolid understanding of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standardsProven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impactPreferred

Qualifications

Experience in healthcare or other regulated industriesFamiliarity with SEO and content optimization practicesExperience contributing to guidelines, templates, or governance processesScope and impactOwn content across features or product areas from discovery through optimizationInfluence product decisions through content design, research insights, and human-centered designContribute to content systems, including information architecture, guidelines, and reusable patternsImprove content quality, clarity, and consistency within teamsSupport continuous improvement through measurement, testing, and iterationWhy this role mattersYou'll make healthcare experiences clearer, more accessible, and easier to navigate, helping people get the information they need to make confident decisions about their health.Work at Home

Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting.

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$86,300 - $118,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive

Benefits

that support whole-person well-being. Associate

Benefits

are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our

Benefits

, Humana provides medical, dental and vision

Benefits

, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it.

These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job

Requirements

. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Originally posted on Himalayas