Business Administration Apprentice

Job Purpose To support the operational and administrative functions of GenNorth while developing knowledge and experience through a Business Administration Level 3 Apprenticeship programme. To provide administrative support across finance, HR, marketing, governance and general business operations within a varied and supportive professional services environment. To develop professional skills, knowledge and workplace experience through practical learning, formal training and apprenticeship coursework.

Key Accountabilities Executive & Administrative Support Support diary scheduling and meeting coordination. Assist with inbox management and administration tasks where appropriate. Take meeting notes and track actions.

Update employee benefit systems with new starter information. Finance Administration Support Input invoices into finance systems. Support expense tracking and administration.

Assist with payment chasing activities. Prepare monthly client invoices for Directors and senior staff. Maintain mileage and expense records as required.

HR & Office Administration Maintain staff records including leave and training logs. Assist with onboarding documentation and administration. Order office supplies and maintain office resources.

Support staff wellbeing, engagement and internal communications activities. Coordinate staff meeting administration. Marketing & Client Support Draft LinkedIn posts from internal briefs.

Upload website content updates. Format reports, presentations and client documents. Support the preparation of highlight reports and business documents.

General Operations & Governance Support Maintain templates, shared folders and document libraries. Support event coordination and operational administration. Assist with reporting and general administration tasks.

Support Cyber Essentials and ISO administration activities. Maintain competency matrices, asset registers and supplier records. Maintain driving licence, insurance and DSE assessment records.

Attend apprenticeship training sessions and complete coursework within agreed timescales. Work towards successful completion of the Business Administration Apprenticeship qualification. Apply learning from the apprenticeship programme within day-to-day responsibilities.

Dimensions of the job Develop professional administration and operational skills within a supportive working environment. Support the smooth running of business operations through effective administration and coordination. Represent the GenNorth brand professionally in all interactions.

Contribute positively to team culture, collaboration and continuous improvement initiatives.