Logistics Dispatcher - Trucking - Freelance, Remote

About the ClientA U.S.-based trucking company operating nationwide lanes is seeking a dedicated dispatcher to streamline day-to-day operations. They work directly with brokers and carriers and want to maintain reliable east-to-west routes while improving booking efficiency. The team values professional communication, quick decision-making, and strong coordination across drivers, brokers, and internal ops.Why does this role exist?The client is currently handling all dispatching themselves - calling brokers, negotiating loads, and coordinating with carriers - and needs a dedicated expert to take over the leg work.

This role will ensure consistent load flow, optimize routes and schedules, and maintain strong broker/carrier relationships so the owner can focus on running and growing the business. The objective is to manage the full dispatch cycle efficiently using TMS and load boards while upholding professional, timely communications.The Impact you’ll makeLoad board managementReview load boards daily and identify profitable loads with a focus on east-to-west routesEvaluate rates, lanes, and equipment fit; shortlist best options per driver availabilityMaintain a running pipeline of opportunities to minimize driver idle timeBroker communication and negotiationsCall brokers to negotiate rates, confirm load details, and secure bookingsBuild rapport and maintain professional, calm communication under pressureManage emails and phone follow-ups to lock in confirmations quicklyDriver/carrier coordinationConfirm driver availability, willingness, and readiness for targeted loadsSend load confirmations with commodity, pickup/delivery details, and route specificsMonitor progress, update ETAs, and resolve day-of issues professionallyDaily dispatch operations and documentationOversee end-to-end dispatch workflow from identification to assignmentEnter and update data in the TMS for tracking, scheduling, and complianceCoordinate schedule changes, reschedules, and communicate contingencies promptlyTools and process optimizationUse TMS, load boards, email, phone systems, Magic AI Tool, and Grammarly to streamline workDraft/rewrite emails and create quick call scripts for negotiations and status updatesRecommend process improvements to increase speed-to-book and reduce empty milesSkills, Knowledge and ExpertiseRequired:Proven experience as a dispatcher in a trucking company (required)Hands-on use of TMS and major load boards (e.g., DAT, Truckstop or similar)Strong phone-based negotiation and professional written communication in EnglishYour superpowers are...Technical: TMS proficiency; expert at load boards; confident with phone systems and email; comfortable using AI tools (Magic AI Tool) and GrammarlyIndustry: Knowledge of U.S. lanes, equipment types, basic HOS constraints, and market dynamicsSoft skills: Calm under pressure, decisive, organized, detail-oriented, and highly responsiveCommunication: Polished, professional demeanor with brokers, drivers, and internal teamsMindset: Ownership mentality, proactive problem-solver, and metrics-drivenWFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYou should apply if...You thrive in a fast-moving dispatch environment and enjoy negotiating and booking profitable loadsYou’re composed and solutions-focused when plans change, and you communicate clearly with all partiesYou take pride in accuracy, reliability, and keeping drivers moving with minimal downtimeYou’re eager to bring structure to daily operations and use tools to move faster and smarterWhat to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:40 hours per weekMonday - Friday, 9:00 am - 5:00 pm Eastern TimeCompensation:$7 per hourNo

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Originally posted on Himalayas