About this role
Phone numbers and emails in this ad are masked until you log in.
auto_translated_note
We would like to become the contact point for Google Ads & Web Analytics for e-commerce companies with a large product range in the DACH region. We are convinced that many online shops are not yet exploiting their full potential due to poor support. We want to change that.
We attach great importance to personal development, operational and strategic excellence and transparency. We want all of our team members to develop professionally and personally and thus ensure exceptionally good customer results. To ensure this and take our team to the next level, we are looking for another strong leader.
If you would like to take on team responsibility in addition to customers and actively shape agency processes as a unit lead, develop people and act as a sparring partner on an equal level, then you have come to the right place! Tasks As Unit Lead SEA (m/f/d) you are the bridge between strategic excellence and human leadership. 1.
Team leadership & personnel development Leadership & mentoring: First point of contact for the team, conducting weekly meetings with your team members and promoting professional and human development. Team quality assurance: Regular deep-dive reviews of team members’ accounts to identify potential and improve performance. Resource management: Monitoring team utilization, supporting capacity planning and participating in recruiting.
2. Strategic & Operational Customer Support (SEA) High-Budget Management: Operational and strategic support of major customers (6- to 7-figure budgets) as well as implementation of onboardings. Campaign control: Setup, control and optimization of campaigns (Google Ads, Microsoft Ads, Web Analytics) across all relevant channels (Search, Shopping, PMAX, YouTube etc.).
Performance & Consulting: Analysis of economic KPIs, derivation of proactive recommendations for action and independent management of customer appointments to identify new growth opportunities. 3. Process optimization & quality assurance Standardization: Definition and monitoring of agency-wide quality standards for campaign setups, reporting and audits.
Scaling: Active automation and increased efficiency of work processes 4. Business development & representation Sales support: Preparation of potential analyzes and partial participation in sales meetings. External presence: Accompanying the managing director (Sergej) at trade fairs including operational support.
Qualification Experience**:** You have at least 5 years of practical experience in performance marketing (SEA), ideally with a strong background in the agency environment. Hands-on mentality: we are a small team (currently 7 people) and you are required to work very proactively. Leadership skillset: You have already led teams or successfully taken on mentoring tasks.
You know how to motivate and transfer knowledge. In-depth technical knowledge: Google Ads, Google Merchant Center and GA4 are your home. You understand Google Tag Management and are not afraid of scripts or technical implementation.
Bonus would be experience with feed management and other SEA-specific tools. Analytical mindset: Terms such as attribution models, consent banner adjustments and competitor analyzes are your daily tools. Customer-oriented, independent, structured and goal-oriented way of working with a strong service orientation.
Analyzing and evaluating data is one of your greatest strengths. You evaluate your campaigns and make the next decision based on your analysis. Your self-confident demeanor, confident manner and strong communication skills set you apart and make you incredibly successful in customer contact/customer care, as well as in contact with your team.
Nice to have: Completed business degree and/or comparable course of study/training. Fluent language and writing skills in German and English (German is mandatory as customer contact is in German). Permanent residence in Germany
Benefits
Experience a growing agency up close and take advantage of the opportunity to be directly involved in decisions and actively shape them instead of being trapped in dusty structures. Flat hierarchies: direct collaboration with Sergej, the managing director. Steep learning curve through further training opportunities through our years of experience in SEA and web analytics and annual attendance at trade fairs or training courses.
Long-term customer loyalty makes it possible to delve very deeply into our customers and their processes in order to grow together with the customers. Maximum of 5 customers per employee. Access to our very extensive internal knowledge wiki.
Quarterly multi-day meetings with the entire team for joint work, workshops and team building activities. Equipped with Apple MacBook, large screen and high-quality peripherals. Home office (within Germany) with the option to come to the office in Hamburg.
Additionally, there is the possibility of working occasionally from other EU countries. Flexible working hours - 39h weekly working hours with core working hours from Monday to Friday 10:00 a.m. - 3:00 p.m. 30 days vacation + 1 day vacation on birthday + half day on December 24th & 31st = Up to 32 days vacation.
Urban Sports Club Membership. We would also like you to contribute your expertise and further develop us as a team. Internal exchange is very important to us because this is the only way healthy human and professional growth is possible.
Send us your CV or your well-maintained LinkedIn profile and tell us about your previous practical experience in SEA and customer service. We look forward to receiving your application! As a first step, we would like to arrange a 30-minute appointment with you to get a first impression.
This is followed by a case study so that we can personally invite you to Hamburg to have the final discussion. Find Jobs in Germany on Arbeitnow
Community Q&A
Anyone worked here? Ask before you apply.
No threads yet for this job or company.