Customer advisor at an energy supplier - 100% home office
Hamburg
Negotiable
About this role
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Do you already know the Hey Contact Heroes? Not yet? Then it's time!
Join the number one “work at home” service provider on the market and become a hero too! We are committed to inspiring both our heroes and our clients every day. Are you looking for a secure job that you can work from home?
If communication and empathy are also your strengths and you enjoy advising customers of a water supplier in the greater Hamburg area, then you should do one thing now: apply to us! We are a young, dynamic and fast-growing company in the customer service sector. What's special about us: "Hey Contact Heroes" stands for 100% agile work.
This means that we don't have a fixed place of work. All employees work exclusively in the home office. Our mission is to help our clients become market leaders in their segment.
What
Benefits
us: a lot of commitment, passion, flexible resources, many years of specialist knowledge and our international team structure. Now the only thing missing from our team is you! Tasks Your mission: You support customers of a municipal client by telephone and You answer questions about customer service issues carefully.
You find solution-oriented answers and ensure a positive customer experience. If necessary, you forward complex concerns to the relevant departments. Your profile: You have completed commercial training or several years of experience in customer service.
You work carefully, reliably and service-oriented. You remain friendly and professional even in challenging conversations. You have strong social and communication skills.
You have a quiet, suitable workspace in the home office.
Benefits
: A safe project environment with a municipal client. Modern technical equipment for your work in the home office About us We are the hey contact heroes - a modern customer service provider based in Hamburg. We support companies and public clients with professional customer service, digital processes and strong teams in the home office.
We are looking for people who want to take on responsibility and offer customers a good service experience every day. Do you have experience in customer service? hey contact heroes and support an important customer service project in the greater Hamburg area. Find more English Speaking Jobs in Germany on Arbeitnow
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