Customer Service Advisor Apprentice
ORCHARD HOUSE, CRAB APPLE WAY, VALE PARK, EVESHAM · WR11 1GP
£15,600 / per year
About this role
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Answering customer queries via telephone in a professional and friendly manner Responding to customer enquiries through email and live chat Providing excellent customer service across all communication channels Learning about DBS eligibility and relevant legislation Training to become a DBS countersignatory Assisting customers with applications and general support queries Maintaining accurate customer records and information Working as part of a supportive customer service team Developing communication, problem-solving, and administrative skills Supporting the company’s commitment to delivering a 5-star customer experience
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