Mental Health Operations Biller (PART-TIME Remote)

Job Title: Practice Manager/ Operations Biller (PART-TIME Remote) About the Client: Offer an array of online training courses by working with our clients through professional and mental health workbooks. They use psychoeducation and educate about: Personality Disorders, Mood Disorders, Depression, Anxiety, Social Skills Training, Post Traumatic Stress Disorder, and Anger Management. Overview: You will be the special assistant to the Owner, managing both the professional operations of the clinic and high-priority administrative tasks.

You are the gatekeeper, the fixer, and the primary point of contact for clients and therapists. Responsibilities: - Handle calls with a professional, empathetic tone. - Collect co-pays/deductibles at the time of service. Coordinate with the biller to resolve underpaid claims and communicate with clients regarding denials. - Act as the first point of contact for billing concerns, resolving them with emotional intelligence and clarity. - Utilize QuickBooks and Google Spreadsheets to track daily office expenses, tax-related documents, and bank statements. - Implement systems to put recurring bills on autopay and streamline office workflows. - Maintain a meticulously color-coded and organized digital/physical filing system. - Monitor and respond to emails at least 3x daily, ensuring a "don't worry, I'll take care of this" level of service. - Whether a task takes an hour or a month, you are responsible for seeing it through to 100% completion without being reminded.

Qualifications

• Willing to work 100 HOURS per month - Minimum 3 - 5 years in a Medical Mental Health Office Management or High-Level Executive Assistant role. - Previous Mental Health experience is highly preferred. - Advanced knowledge of QuickBooks, Google Workspace (Sheets/Docs), and Mental Health EHR software. - Familiarity with CPT codes (Mental Health and Cardiology) is a significant plus. - Must be highly accessible and prompt in returning calls/messages. We are looking for someone who takes ownership of their presence at the desk. - You must possess an optimistic "can-do" mentality, high emotional intelligence, and the ability to multitask in a fast-paced environment without losing your cool. - We are looking for a loyal, long-term partner to grow with this practice. If you are a senior-level professional who thrives on organization, helping others, and running a tight ship, I want to meet you. Schedule: Night Shift Setup: PART-TIME Remote If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL! Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/mental-health-operations-biller-part-time-remote-staffvirtual