About this role
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We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.As a Customer Service - Product Support representative, you willAssist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issuesTroubleshoot technical problems and guide users through troubleshooting stepsMaintain detailed records of customer interactions and resolutions in our CRM systemCollaborate with internal teams to escalate and resolve complex issues efficientlyProvide feedback to improve product features and customer experienceKey skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.
Benefits
includeFlexible work hours and remote work environmentCompetitive pay rate with opportunities for bonusesComprehensive training and ongoing supportHealth, dental, and vision insurance optionsPaid time off and holidaysJoin our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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