Solutions Architect

Lifted is the first talent, country, and contract-agnostic contingent workforce management solution, giving enterprises a unified way to source, contract, manage, and pay any type of contingent talent, anywhere in the world. Today, contingent work runs through fragmented systems and providers, creating inefficiency, compliance risks, and limited visibility. We’re here to change that.

By combining technology and global services into one seamless solution, we help enterprises hire faster, operate with confidence, and gain live visibility across all external talent. One solution. Global.

Compliant. Seamless. Learn more at go-lifted.com and follow us on LinkedIn.Lifted is looking for a Solutions Architect to own complex customer solutions end-to-end, from pre-sales discovery through implementation, partnering across teams to ensure they work in practice, not just on paper.This role sits at the intersection of Sales/Account Management, Product, Engineering, and Delivery.

You will translate enterprise

Requirements

into clear, executable solutions, navigate technical and operational complexity, and own those solutions from early scoping through successful implementation.What You’ll Do:Solution DesignTranslate customer

Requirements

, workflows, compliance needs, and integration constraints into clear solution designs that can be implementedOwn solution blueprints, workflow maps, migration plans, and implementation-ready artifacts from discovery through deliveryDefine configuration guidance, process documentation, and technical notes that enable successful execution and scaleCustomer Partnership & Solution ShapingPartner with AEs and AMs pre- and post-signature to lead discovery and

Requirements

gathering, surfacing pain points, current-state workflows, future-state needs, compliance and governance considerations, and integration

Requirements

Deliver tailored demos and solution workshops for enterprise stakeholders (legal, procurement, HR, talent, operations)Support GTM and Customer Leadership on new opportunities, including discovery, demos, technical scoping, and solution recommendationsDrive alignment across customers and internal stakeholders when priorities, technical constraints, or implementation realities conflictServe as an escalation partner for complex customer issues requiring deeper platform, workflow, or cross-functional investigationDelivery & ImplementationPartner with Delivery teams to ensure solution designs are implemented successfully, proactively resolving gaps before they impact the customerLead enterprise customer transitions from legacy processes to Lifted, mapping gaps, documenting assumptions, and navigating changes without disrupting the customerTroubleshoot and own end-to-end resolution of issues across platform configuration, integrations, data, permissions, reporting, and operational handoffs Platform ExpertiseMaintain deep knowledge of relevant platforms, services, compliance offerings, integrations, workflows, and roadmapServe as the bridge between customer-facing teams and Product/Engineering, translating blockers, defects, and enhancement requests into clear

Requirements

Test new capabilities and solution patterns; turn learnings into practical guidance for the broader teamMaintain and evolve demo environments/flows aligned to priority use cases and enterprise stakeholdersContinuous ImprovementBuild reusable assets including playbooks, migration guides, workflow templates, and troubleshooting guides that improve win rate and deal velocity on the front end, and delivery quality and time-to-value on the back endHelp standardize repeatable solution approaches that improve customer experience and support scalable growthLeverage AI tools to improve how you work, including documentation, synthesis, investigation, and solution design

What We're Looking For

8+ years in solutions architecture, technical consulting, enterprise implementation, or a similar role supporting complex B2B environmentsAbility to move fluidly between customer conversations, platform capabilities, technical workflows, and implementation realities without losing sight of the outcomeStrong track record translating ambiguous

Requirements

into clear, scalable solution designsComfort making recommendations and navigating tradeoffs when customer

Requirements

, platform capabilities, timelines, and operational realities don't perfectly alignHands-on troubleshooting experience across platform configuration, integrations, data, and operational processesExcellent communication with both technical and non-technical stakeholdersExperience with enterprise customers in a tech-enabled services business, customer onboarding, implementation operations, and cross-functional support modelsBackground in contingent workforce, EOR, AOR, staffing, or talent platforms is a strong plusThis role is not for you ifYou hand off problems once they get complicatedYou need clean

Requirements

before you can moveYou're more comfortable in one lane, customer-facing or technical, than operating across bothYou avoid hard conversations with customers or internal stakeholdersYou build solutions for how things should work, not how they actually get implementedLift Your Career. Shape the Future of Work.Our Mission: Unify contingent work. Elevate how it gets done.

This isn’t just a promise to clients, it’s how we work at Lifted. Every feature we build, every client interaction we have, and every team decision we make is a chance to reduce fragmentation and set a new standard for efficiency, quality, and impact. We’re not just building technology, we’re building the new standard for how enterprise companies engage talent.This is the right place for you if you are motivated by ambitious goals, ready to do what it takes to win, boldly curious in asking questions and exploring better ways forward, and dedicated to following through on your commitments.

You’ll thrive here if you raise the bar for yourself and others, collaborate across teams, and help others succeed so we can achieve our shared mission.This may not be the right place for you if you’re uncomfortable with constructive feedback, prefer rigid structure, shy away from high expectations and accountability, or find it difficult to adapt in a fast-paced, startup-like environment.We operate with the agility of a startup and the impact of a global enterprise. Our values - trust, innovation, curiosity, excellence, and ownership - guide how we work and fuel the culture we’re building together. And while our mission is big, growth here is both company-wide and personal, creating opportunities to learn fast, take ownership, and build a career that helps shape the future of work.We’re proud to offer

Benefits

that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, and 12 weeks of paid parental leave.The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills,

Qualifications

, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.Annual Base Compensation$116,500 - $164,500 USDPlease note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.

The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.Originally posted on Himalayas