IT Support Technician

Salary: £28,000 - 35,000 per year

Requirements

: 3+ years hands-on experience in an IT support, service desk, or infrastructure roleStrong working knowledge of Windows Server and Azure environmentsExperience managing Microsoft 365 services (Azure AD, Exchange, Teams, SharePoint, Intune)Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)Confident communicator with strong customer-facing skillsAbility to work independently, manage priorities, and take ownership of issuesFull, clean UK driving licenceNice to Have (But Not Essential)Experience with virtualisation technologies (Hyper-V, VMware)Familiarity with Microsoft Copilot or other AI-assisted productivity toolsPrevious experience working in an MSP or multi-client environment Responsibilities: Manage and support client networks, servers, and IT systemsProvide technical support via phone, email, Microsoft Teams, and remote support toolsTroubleshoot and resolve hardware, software, and network issuesInstall, configure, and maintain computer hardware, operating systems, and applicationsManage and support Microsoft Server and Azure environmentsImplement and support Microsoft 365, SharePoint, and Intune solutionsDesign, deploy, and maintain managed network solutionsMonitor client systems and proactively identify and resolve potential issuesEnsure systems align with cyber security best practicesManage multiple open support tickets and prioritise workloads effectively Technologies: AIAzureCopilotHardwareHyper-VSupportMicrosoft 365NetworkSecuritySharePointVMwareWindowsOffice 365Cloud More: At IT Hub, we deliver reliable, high-quality IT support and managed services to businesses across the UK, Ireland, and Europe. Due to our continued growth, were expanding our team and looking for a skilled, customer-focused IT professional to provide workshop-based, remote, and onsite technical support across a diverse client base. This role offers hands-on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI-driven tools.

We promote a supportive, fast-paced MSP-style environment where learning, ownership, and progression are actively encouraged. We also offer training and certification support, exposure to a variety of technologies, and a clear career progression within our growing company. last updated 28 week of 2026