About this role
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Salary: £28,000 - 36,000 per year
Requirements
: Proven experience in a similar IT Support / Network Engineer roleStrong understanding of Microsoft 365 administrationStrong understanding of VOIP systemsStrong understanding of firewalls, switching, VLANs, and network configurationExperience working with RMM/PSA tools (e.g., NinjaRMM, HaloPSA) is an advantageSolid troubleshooting and analytical skillsExcellent communication and customer service skillsFull UK driving licenceDesirable Certifications (Not Essential):- Microsoft 365 Certified: Modern Desktop Administrator Associate- Microsoft Azure Fundamentals- CompTIA Network+ / Security+- Vendor-specific networking or VOIP certifications Responsibilities: Provide 1st and 2nd line IT support across Windows and cloud platformsInstall, configure, and troubleshoot VOIP systemsAdminister Microsoft 365 environments including Exchange Online, SharePoint, Intune, Azure AD, and security policiesManage broadband and network infrastructure including routers, Wi-Fi systems, firewalls, and switchesCarry out on-site client visits for installations, troubleshooting, and project deliveryMaintain accurate documentation through our PSA/RMM toolsSupport cybersecurity initiatives, patch management, compliance, and vulnerability remediationAssist with system upgrades, migrations, and new deployments Technologies: AzureCloudSupportMicrosoft 365NetworkSecuritySharePointWindowsOffice 365 More: At JMV Solutions, we are a managed IT service provider based in Devon, dedicated to delivering reliable and modern technology solutions to businesses. As we expand our engineering team, we are seeking an experienced IT Support & M365 Technician to provide high-quality support across a range of platforms and technologies. We offer a competitive salary, ongoing training, and the opportunity to work with cutting-edge cloud and security technologies in a supportive team environment.
You will also have a company vehicle or mileage allowance for on-site visits. last updated 28 week of 2026
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