Third Line Support Engineer

Salary: £60,000 - 60,000 per year

Requirements

: Third line support experience in a Linux environmentProficiency in AWSFamiliarity with VoIP and associated technologiesExperience with Raspberry PiStrong networking knowledgeMSP background (nice to have)Knowledge of Jira (nice to have)Experience supporting software applications (nice to have)Exposure to JavaScript (nice to have)Experience with Grafana or similar software (nice to have) Responsibilities: Provide third line technical support in a Linux environmentManage and resolve complex technical issuesWork with AWS services and handle monitoring tasksSupport VoIP technologies and troubleshoot network issuesCollaborate on projects involving Raspberry PiEngage in occasional onsite visits as part of a hybrid working modelUtilize Jira for tracking and managing support ticketsAssist in supporting and troubleshooting software applications Technologies: AWSGrafanaSupportJIRAJavaScriptLinuxNetworkCloud More: We are seeking an experienced Third Line Support Engineer to join our team on a permanent basis. Our work environment supports hybrid working, allowing flexibility with some onsite presence initially, followed by occasional monthly visits. We value individuals with a strong technical background, particularly in Linux and networking capabilities.

Our supportive and collaborative team is committed to leveraging innovative technology solutions. last updated 28 week of 2026