1st Line Support Engineer
Camomile House, 6 Embassy Drive, St. Georges Hill, West Midlands · NE1 1TT
Negotiable
About this role
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Salary: £54,000 - 64,800 per year
Requirements
: Experience in a 1st Line or Service Desk roleKnowledge of Windows 10/11 and macOS troubleshootingExposure to Intune and Jamf for device setup and management (desirable but not essential)Understanding of Active Directory and Microsoft 365 user admin tasksStrong communication skills and a customer-focused mindsetA willingness to learn and grow within a supportive team Responsibilities: Provide 1st Line IT Support to internal users, resolving hardware, software, and access issuesTroubleshoot and support both Windows and macOS environmentsSet up, configure and deploy devices using Intune (Windows) and Jamf (macOS)Support user administration tasks including Active Directory, Azure AD, and M365Assist with device rollouts, refresh projects, and general deployment activitiesLog and manage incidents through the IT ticketing system, ensuring timely updates and resolutionsEscalate complex issues to senior members of the IT team when required Technologies: Active DirectoryAzureHardwareSupportmacOSMicrosoft 365WindowsOffice 365Cloud More: We are seeking a proactive Junior IT Support Engineer for a 3-month contract in Weybridge, Surrey, to join our growing technology team. This position presents a great opportunity for someone with solid 1st line experience looking to expand their skills in device management and core Microsoft services. The role requires an onsite presence 5 days a week, and it may lead to a permanent position based on performance.
Our supportive team environment fosters growth and learning, making it an ideal place to advance your IT career. last updated 28 week of 2026
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