About this role
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We are looking for a Microsoft 365 Administrator (m/f/d) to join our team and support the support and further development of our customers' Microsoft 365 environments. You work directly with our business customers on site or remotely and are the central contact for all topics related to Microsoft 365. Tasks Your tasks: Microsoft 365 administration: Setting up, configuring and optimizing Exchange Online, SharePoint, Teams and OneDrive for customers.
User and rights management: Manage user accounts and access rights in Azure Active Directory while adhering to security policies. Security management: Implement and monitor security measures such as Conditional Access, MFA and Defender for Office 365. Support and troubleshooting: First point of contact for technical problems with a focus on fast, professional support.
Migrations: Perform migrations from on-premises Microsoft services or other platforms to the Microsoft 365 cloud. Automation: Developing workflows and automating recurring tasks using Power Automate and PowerShell. Process optimization: Analysis of existing Microsoft 365 environments and suggestions for efficiency improvements.
Escalation management: Coordinating complex technical issues with Microsoft support or external partners.
Qualifications
What you bring with you: Completed technical vocational training or comparable professional experience of at least 2 years. In-depth knowledge of the administration and configuration of Microsoft 365 and Azure Active Directory. Ideally, you have one or more of the following certifications: MS-102, SC-900, SC-300 or a comparable certification.
Experience using PowerShell to automate tasks. A solid understanding of IT security concepts and data protection. Customer orientation, strong communication skills and the ability to explain technical topics in an understandable manner.
A solution-oriented and structured way of working as well as personal initiative. Openness to new technologies and developments in the areas of Microsoft 365 and cloud. Very good knowledge of German (at least C1).
Ideally a class B driving license, as you will also be working on-site with customers.
Benefits
What is offered: Modern working environment: As a progressive managed service provider (MSP), we rely on cloud management solutions and automation to work in a future-proof and efficient manner. Educational opportunities: All required certifications (e.g. Microsoft 365 or Azure) can be acquired from us - we will support you on your career path.
Continuous training: We offer you numerous opportunities for professional development so that you can continually expand your skills. Dynamic working environment: Exciting and varied challenges await you in an innovative company. Opportunity to work from home: This position offers you the opportunity to work flexibly remotely, with your main location being Essen.
Performance-based compensation: We have an attractive bonus system that rewards increased efficiency and directly rewards your personal achievements. Permanent position: We offer you a long-term perspective with a secure job in a growing company. Career progression: We promote talent and offer you clear advancement opportunities within our organization.
Mobility: We are JobRad partners - take advantage of the opportunity to lease your bike or e-bike through us. Additional
Benefits
: Every employee receives a Visa debit card with €55 per month to use freely - alternatively, we would also be happy to cover the costs for your fitness studio. Community: We attach great importance to team spirit and regularly organize team events. This includes activities such as annual ski trips (e.g. to Ischgl) or canoeing in the summer - fun and solidarity guaranteed!
Application process: Please send us your complete application documents together with a short description of your motivation and salary expectations. About us: Complex IT is part of the Busch KPX Group - and that means: With us you will find more than just a job. At our headquarters in Essen (Germany), you will actively work on exciting customer projects and help shape the IT landscape of a wide variety of companies.
At the same time, you are integrated into an international team with colleagues at the KPX location in Wallisellen (Switzerland). Our cross-border collaboration offers you the opportunity to grow in an international environment, gain new perspectives and gain valuable experience. As a member of the Busch KPX family, we combine innovation, expertise and real team spirit - to work together to provide outstanding IT services for our customers.
We live flat hierarchies, open communication and supportive cooperation. With us you can take on responsibility, develop further and actively shape the future of IT. Become part of Complex IT and bring your talents into a modern, international team!
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