Technical Support Advisor - German Speaking

Salary: £55,000 - 95,000 per year

Requirements

: Fluent in speaking and writing GermanPassionate about providing first-class customer serviceEager to learn about a diverse product rangeStrong communication skills to engage confidently with customersPositive attitude and willingness to learnPrevious experience in customer support is a plus, but not required Responsibilities: Provide advice and technical support to UK and German customersDeliver accurate technical product support via phone, email, or webchatHandle sales or returns process requestsTroubleshoot, diagnose, and resolve installation issues in a timely mannerCollaborate with other teams to trial and test new products or features Technologies: Support More: At Paxton, we are innovators at the forefront of harnessing new technology to enhance customer solutions. With nearly 40 years of experience and a vibrant team of over 400 employees globally, we pride ourselves on nurturing an excellent company culture. We offer a wide range of

Benefits

, including a social calendar filled with events, private medical insurance, a modern workspace, and 25 days of holiday. We are recognized as one of the Best Companies to Work for in the UK, reflecting our commitment to career progression, training, and recognition for every team member. Join us in our Brighton office and be part of a Carbon Neutral company! last updated 28 week of 2026