Paid mandatory internship Customer Support (m/f/d) in the animal insurance startup | 100% home office
Berlin
Negotiable
About this role
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Are you currently a student of a bachelor's or master's degree program and would like to learn as much as possible about AI-supported customer support, digital processes and sales? This internship gives you the opportunity to learn directly from experienced customer support professionals. With a lot of personal responsibility, your own projects and deep insights into our startup, you can lay the foundation for your career with this internship.
About us: We are a young company with a mission to rethink the pet insurance market. Founded by digital nerds and marketing professionals, we combine technology, creativity and a heart for animals - and are looking for motivated people who want to make a difference together with us. Duration: min.
3 - 6 months When: from now on Where: 100% remote in the home office Tasks HubSpot under control - you become a professional, our customer support tool. Maintain customer relationships - friendliness and reliability are our top priority. You accompany prospective customers and customers on an equal footing and ensure that they feel in good hands.
Qualification Animal affinity - you love animals, perhaps have some yourself or already have experience with them through family, volunteer work or studies (e.g. veterinary medicine). In your application, please provide us with information about your experiences with animals. Writing speed: you are super fast on the PC and have a writing speed of 70 WPM or more Reliability & flexibility: we need to be able to rely on you, especially remotely.
You can choose regular working hours or more flexibility. Team spirit - you're a good fit for us if you want to be part of an animal-loving, digital team where collaboration and appreciative interaction are very important.
Benefits
Attractive remuneration - fair basic salary plus commissions, so that your effort is really worth it. Startup spirit - you work directly on the future of our young company and take on responsibility right from the start. State-of-the-art working methods - we rely on digital tools, automation and AI to make your everyday work as efficient as possible.
Further development guaranteed - regular training and further education, especially around modern sales and marketing tools, keep you up to date. Team culture - we also come together offline twice a year to spend time together at team events and celebrate successes. Are you an extrovert, like talking on the phone and want to get started actively in sales?
Then apply to us now! Then apply now for your internship at DVL! We look forward to your application!
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