About this role
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Salary: £70,000 - 70,000 per year
Requirements
: Strong experience delivering IT training within a law firm or professional services environmentAdvanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive)Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniquesExperience with NetDocumentsExperience supporting mobile devices and associated applicationsExperience using eLearning development toolsExperience delivering remote training via Teams or similar platformsTAP, Microsoft Certified Trainer (MCT) or equivalent certificationExcellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to change Responsibilities: Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted trainingSupport the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practicesCollaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutionsProvide one-to-one coaching to improve productivity and effective use of firm-supported systemsDesign, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT InductionDeliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needsCreate and maintain engaging training materials, user guides and video tutorials using eLearning toolsMaintain the Learning Management System (LMS), ensuring content and schedules remain currentMonitor user adoption, gather feedback and refine training programmes and configurations accordinglyStay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training deliverySupport course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams Technologies: AICopilotExcelSupportMicrosoft 365MobileOffice 365 More: We are a London-based law firm offering a fantastic opportunity for a Senior AI IT Trainer/Senior IT AI Learning Specialist on an initial 12 Month Fixed Term Contract. Our team is focused on enhancing the integration of innovative technologies and supporting our staff through effective training programs. We provide a collaborative environment where you will work closely with various departments to foster improvements and efficiencies.
Join us in transforming our approach to technology within the legal sector. last updated 29 week of 2026
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