Pharmacy Customer Service Apprenticeship

A Pharmacy Counter Assistant typically handles the following day-to-day duties: Serving Customers - Helping customers at the pharmacy counter, answering basic health and product queries, and offering over-the-counter advice (within training limits). Processing Transactions - Handling payments and recording sales accurately. Supporting Prescription Services - Assisting in preparing and labelling prescriptions under pharmacist supervision.

Stock Handling - Replenishing shelves, checking expiry dates, and keeping the pharmacy clean and organised. Administrative Support - Updating records, booking repeat prescriptions, and helping with paperwork as needed. Learning & Development - Completing apprenticeship training and applying new knowledge in the pharmacy setting.

Their focus is on excellent customer service, supporting pharmacy operations, and learning the foundations of healthcare service.