About this role
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For our online department we are looking for the following figure: Customer Service Representative (100%) Duties: Ensure customer satisfaction during the performance of all activities within the scope of Customer Care Service, with the aim of maintaining a high level of customer satisfaction. Employment details: - Workplace Lugano. - 100% employment rate, immediately and indefinitely. - Young and dynamic working environment; - Possibility of continuous training and professional growth; - Flexibility thanks to the "Smart Working" formula Sector: Gaming/Entertainment/Media/Arts Role: Customer Service Hiring date: 09/01/2026 Employment percentage: Full-time Work availability: Shift work Manages other people: No Type of employment: Permanent contract Position: Employee
Requirements
: - Mastery of using the Microsoft Office package (in particular Outlook). - Availability to work according to shifts: 8.00-00.00 Monday-Sunday and holidays with 2 days off. - Good knowledge of Italian and German, spoken and written (C1). - Knowledge of English and/or French preferably. - Attitude towards confidentiality, flexibility and precision. - Predisposition for interpersonal contacts, communication and team work. - Experience in a similar role is considered a preferential requirement. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/editore-a-customer-service-casin-lugano-sa
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