Sales Operations Specialist

About Mighty NetworksMighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections.Because of this novel approach and member-centered experience, Mighty has produced the most $1M communities and helped its Hosts earn over $500M.The OpportunityMighty Networks is the world's leading platform for creators and brands to build thriving communities with courses, memberships, and live events. As we scale our go-to-market motion, we're looking for a Sales Operations Specialist to power the systems, data, and processes that keep our Sales and Customer Success teams running at their best.In this role, you'll own the operational engine behind our revenue teams - managing HubSpot, building dashboards, streamlining workflows, and ensuring our contracts and invoicing processes are tight and efficient.

You'll work cross-functionally with Sales, Customer Success, and Finance, making an impact that's felt every day across the org.What You’ll DoContract Preparation & SupportPrepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teamsTrack contract status through the sales and renewal cycle, coordinating with internal stakeholders as neededCRM Data Management (HubSpot)Perform data validation and quality audits within HubSpot across contacts, companies, and deal recordsSupport internal user training for Sales and Customer Success teams on HubSpot best practicesDashboard & ReportingBuild and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal ratesRespond to data requests from Sales, CS, and leadership with timely and accurate analysisConduct sales cycle analyses, win/loss reviews, and rep productivity assessmentsMonitor data quality to ensure dashboard accuracy and reliabilityProcess ImprovementEvaluate current sales and renewal workflows and identify opportunities for automation or standardizationImplement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycleMaintain process documentation, playbooks, and SOPsInvoicingIssue and follow up on outstanding invoices via AR management system (Upflow)Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balancesWhat We’re Looking For2 - 4 years of experience in Sales Operations, Revenue Operations, or a similar roleSolid hands-on experience with HubSpot CRM - data management, workflows, reporting, and sequencesAn analytical mindset with experience turning data into clear, actionable insights for stakeholdersStrong attention to detail, particularly when it comes to contracts, data hygiene, and invoicingA process-oriented approach - you spot inefficiencies and follow through on fixing themClear written communication skills, especially in cross-functional settingsSome familiarity with AR or invoicing tools is a plus (we use Upflow)Comfortable working autonomously in a remote environment with a high degree of ownershipNice to HaveExperience in a SaaS or tech company supporting a quota-carrying sales teamFamiliarity with community platforms, creator economy, or membership-based businessesExperience with HubSpot integrations (e.g., Zapier, Stripe, or billing tools)Background in win/loss analysis or sales productivity frameworksWhat We OfferA dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.Comprehensive

Benefits

, including health, vision, dental, and paid time off.Clear opportunities for professional growth, including leadership pathways and skill development support.The chance to shape the future of how communities, creators, and brands thrive online - with the team that’s building what’s next.Compensation: The base salary for this role ranges from $20,000 - $35,000 USD, with exact compensation based on location, experience, and cost of living.Originally posted on Himalayas