About this role
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Salary: £32,000 - 32,000 per year
Requirements
: A qualification in Information Technology, Computer Science, or a related fieldMinimum of 5 years experience in a technical IT support role, ideally within an educational or similar environmentStrong technical knowledge of hardware, software, networking, and operating systems (Windows, macOS, iOS, etc.)Experience with Active Directory, Group Policy, and cloud-based platforms such as Microsoft 365 and Google WorkspaceExcellent problem-solving skills with the ability to diagnose and resolve technical issues efficientlyClear and confident communication skills, with a user-friendly approach to supportAbility to work independently and manage time effectively across multiple sitesRelevant certifications (e.g., CompTIA A+, Network+, Microsoft, ITIL) are desirable Responsibilities: Provide on-site and remote technical support to staff and students, addressing hardware, software, and network-related issuesInstall, configure, and maintain IT equipment, including desktops, laptops, printers, projectors, and interactive displaysSupport the deployment and updating of software across school devices and systemsPerform routine maintenance of servers, networks, and backup systems to ensure consistent availability and performanceMonitor IT systems for faults or performance issues, proactively resolving problems to minimize downtimeAssist with the setup and maintenance of user accounts, permissions, and security settings in line with school policiesEnsure compliance with data protection and security protocols, reporting any issues or breaches appropriatelyDocument all IT procedures, issues, and resolutions clearly for use by the wider teamCollaborate with the AIT HQ team to support the implementation of technology initiatives at the local levelStay informed of emerging technologies and best practices relevant to education IT environments Technologies: Active DirectoryCloudHardwareSupportITILmacOSMicrosoft 365NetworkSecurityWindowsiOSOffice 365Mobile More: At Advanced IT Services (AIT), we are a trusted provider of comprehensive IT solutions tailored to meet the needs of schools and multi-academy trusts. Our experienced team is dedicated to delivering reliable, efficient IT services that enhance teaching and learning experiences while improving day-to-day operations. We offer a range of
Benefits
including company events, a pension scheme, employee discounts, life insurance, and on-site parking. We are currently seeking a motivated Senior IT Technician to join our team in Odiham and provide high-quality technical support and maintenance services within the local area. last updated 29 week of 2026
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