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1KOMMA5° At 1KOMMA5° we pursue a vision: Living on wind and sunlight forever for free. To do this, we are building the energy system of the future with Heartbeat AI. Are you in?
We bring together regional craftsmanship and scalable software: We don't think about solar, storage, heat pumps and e-mobility individually, but rather control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market - in real time, fully automated. Energy is used when it is renewable and particularly cheap.
We want to convert 1.5 million households to renewable energy by 2030. Over 3,000 people work on it every day in more than 80 locations worldwide, from Finland to Australia. Do you want to take responsibility and build solutions that really count?
Apply now and shape the energy world of tomorrow with us. Your position You are the contact person for the 1st level as well as for the site managers and also keep an eye on rating portals and social media channels You are responsible for the final solution of complex technical and commercial inquiries from our customers You take care of the processing of data protection inquiries as well as legal inquiries, in coordination with the legal department You form the interface between our customers, customer care, the specialist departments and the individual branch companies You identify software and hardware errors and supports the departments in resolving them You analyze reasons for complaints, identify process discrepancies and point out process optimizations Your profile You have at least 3 years of relevant professional experience in the customer service area You are tech-savvy and want to understand how everything related to renewable energies works You are communicative and enjoy helping people and changing things, you can explain complicated processes in a way that is understandable to everyone You speak fluent German (C-level), English language skills are desirable
Benefits
You You have the opportunity to work in our brand new offices in downtown Hamburg, Berlin & Munich and/or remotely Use your technical equipment in your free time outside of work You are part of a fast-growing company with a lot of development potential, where you can build something independently and feel your impact Move in flat hierarchies, take on responsibility during your training and work directly with parts of the management With your work you support the megatrend “energy and mobility transition” and make a concrete contribution for the sustainable conversion of our energy infrastructure Be active and take advantage of the offers from over 7,600 sports partners with the EGYM-Wellpass Whether city bike or e-bike - with our job bike leasing you stay flexible and travel in an environmentally friendly way Benefit from
Benefits
and discounts through Futurebens Find more English Speaking Jobs in Germany on Arbeitnow
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