About this role
Phone numbers and emails in this ad are masked until you log in.
auto_translated_note
About the Role
A fast-growing, Y Combinator - backed startup is building AI agents for the short-haul trucking and industrial logistics space - a massive market that still largely runs on spreadsheets and manual planning. With strong month-over-month revenue growth and a rapidly expanding US customer base, the team is hiring its first technical hire on the ground in the US: a Founding Forward Deployed Engineer who will own the full technical success of US customers from day one. This is a high-impact, front-line role at the intersection of engineering, customer success, and product.
You'll be the technical face of the company to US customers - embedded in their operations, solving real problems, and feeding critical insights back to the core product team. What You'll Do - Own end-to-end technical deployments for US customers, from onboarding through to long-term success - Integrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflows - Act as the primary technical point of contact for US customers, diagnosing and resolving issues quickly - Work closely with the product and engineering teams to translate customer feedback and field learnings into product improvements - Build repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motion - Identify and surface expansion opportunities within existing accounts - Travel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teams
What We're Looking For
Required - 3 - 10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical role - Strong software engineering fundamentals - comfortable reading, writing, and debugging code across a modern stack - Experience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.) - Excellent communication skills - able to translate complex technical concepts for non-technical operations teams - Self-starter mentality with the ability to operate independently in an early-stage, fast-moving environment - Based in or willing to relocate to Austin, TX Nice to Have - Background in logistics, fleet management, waste management, or industrial operations - Experience at an early-stage startup or as a first/founding hire in a technical go-to-market role - Familiarity with AI/ML-powered products or route optimization tools - Experience working with GPS telematics or job management platforms Compensation &
Benefits
- Salary: $110,000 - $135,000 USD annually - Founding-team equity participation - High-ownership role with direct influence on product, culture, and US market strategy Visa sponsorship is not available for this role. Location This is an on-site role based in Austin, TX. Some travel to customer sites across the US should be expected. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/founding-forward-deployed-engineer-clera
Community Q&A
Anyone worked here? Ask before you apply.
No threads yet for this job or company.