Head of AI and Digital

Salary: £60,000 - 70,000 per year

Requirements

: We are looking for someone with a deep and active interest in emerging AI technologies.We need strong technical literacy, including confidence with APIs, databases, cloud infrastructure, version control, and how large language models work.We want experience owning and managing business systems in a growing organisation.We value curiosity, initiative, and drive, with a willingness to challenge the status quo.We need CRM administration and optimisation experience, ideally with HubSpot.We require a practical understanding of cybersecurity principles and best practice.We are looking for outstanding communication skills and confidence working with senior leadership, operational managers, and non-technical teams.We need the ability to translate operational needs into system, process, and AI-driven improvements.We want experience managing third-party technology vendors and managed service providers.We value a people-first, values-led approach with a genuine desire to help teams work better.We need experience building or deploying AI tools in a business context. Responsibilities: We will expect you to take ownership of our existing AI-powered internal tools, maintaining, improving, and extending them across all divisions.We will rely on you to identify, design, and build new AI tools and automations that deliver measurable value.We will expect you to create and maintain a formal AI governance framework so our tools are used safely, ethically, and in compliance with regulatory

Requirements

.We will ask you to co-own our AI quality and governance standards with the Managing Director as the landscape develops.We will need you to build a structure that enables and coaches team members at all levels to use AI tools confidently and responsibly.We will expect you to own all third-party technology vendor relationships, including our managed service provider, CRM, care management systems, and Microsoft 365 environment.We will rely on you to strategically manage our CRM and bring in specialist expertise where needed.We will ask you to champion cybersecurity best practice internally and oversee the managed service providers security posture.We will need you to provide hands-on coaching to operational managers and the senior management team.We will expect you to shape our long-term digital and AI strategy.

Technologies: AICloudCRMHubSpot

Microsoft 365SecurityOffice 365 More: We are a growing, purposeful, and culture-led business offering a senior, high-impact role reporting directly to the Managing Director. This is a hands-on position that combines strategy, systems ownership, AI innovation, governance, and coaching across the business. We offer a long-term opportunity with personal progression, a salary of £60,000 to £70,000 per year, and

Benefits

including a canteen, company events, company pension, cycle to work scheme, employee discount, employee mentoring programme, free parking, health and wellbeing programme, on-site parking, relocation assistance, and sick pay. The role is based in person. last updated 29 week of 2026