About this role
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About the Role
We are looking for an experienced Affiliate Relationship Manager (ARM) to manage and grow long-term relationships with key affiliates and channel partners across global markets. This role is not focused on cold acquisition or aggressive business development. Instead, the ARM acts as a strategic partner manager responsible for affiliate retention, revenue growth, relationship stability, and risk awareness.
The ideal candidate understands the crypto/FX affiliate ecosystem deeply, is highly relationship-oriented, commercially sensitive, and capable of balancing growth with compliance and platform interests. Responsibilities - Manage and maintain relationships with existing affiliates, KOLs, trading communities, and strategic partners - Drive affiliate performance growth across user acquisition, trading volume, retention, and revenue contribution - Monitor affiliate performance metrics and identify abnormal behaviors, risks, or growth opportunities - Handle affiliate concerns professionally, including commission disputes, competitor poaching, and operational escalations - Collaborate with internal teams including Marketing, Product, Operations, Risk, Compliance, and Legal - Design and execute joint campaigns, incentive programs, and partnership initiatives with affiliates - Analyze affiliate ROI, trading behaviors, and lifecycle performance to improve overall ecosystem efficiency - Identify and prevent potential risks such as wash trading, arbitrage abuse, multi-accounting, or non-compliant traffic sources - Maintain strong market awareness of competitor affiliate programs, commission structures, and industry trends - Support affiliate onboarding, due diligence, and long-term relationship development
Requirements
Industry Experience - Experience in Crypto, FX, CFD, Trading Platforms, or related financial industries - Familiar with exchange affiliate ecosystems, commission structures, and rebate mechanisms - Experience in Affiliate Marketing, Key Account Management (KAM), or B2B partnership management - Strong understanding of affiliate lifecycle management and partner incentive systems Core Competencies - Strong relationship management and stakeholder communication skills - Ability to handle sensitive partner situations with maturity and professionalism - Good analytical skills with the ability to interpret trading volume, retention, ROI, and behavioral trends - Commercial negotiation capability for exclusive partnerships, tiered commissions, and co-marketing campaigns - Strong risk awareness regarding affiliate abuse, compliance concerns, and suspicious trading activities - Cross-cultural communication skills; experience managing LATAM, MENA, SEA, or global markets is preferred Personality & Mindset - Patient, stable, and long-term relationship oriented - Strong service mindset and partnership mentality - High emotional intelligence and strong interpersonal sensitivity - Able to detect early signals of affiliate churn, competitor engagement, or business decline - Self-driven, detail-oriented, and capable of working in a fast-paced environment Nice to Have - Trading or quantitative trading background - Experience in compliance, risk control, or partner due diligence - Experience managing online communities or affiliate ecosystems - Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages such as Arabic or Russian would be an advantage. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/affiliate-relationship-manager-cis-binance
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