Technical Product Specialist (m/w/d)

Location: 40880 Ratingen | Area: Systems BG - Commercial | Getting started: From now on | Employment type: full-time | Home office: hybrid or remote | Term Limit: No ABOUT ASUS As an award-winning company, our passion lies in innovation. We develop products for the digital life of the present and future. We have been recognized several times as one of the “World’s Most Admired Companies” by Fortune magazine.

At ASUS, we don't just dream about possibilities. We develop products for the digital life of the future and are looking for talents who share our vision “In Search of Incredible” and ignite the next level with us. Tasks YOUR MISSION You combine technical know-how with consulting expertise and support our account management, distribution and specialist retail partners as well as end customers in Germany and Austria with professional client systems.

As the central technical contact for business notebooks, desktop PCs, all-in-one systems, Chromebooks and ASUS software solutions, you make complex content understandable and support customer projects in a practical manner - from finding a solution to the proof of concept. Technical sales support: You accompany our local account management at partner and customer appointments and support projects, tenders, quotation requests and the technical positioning of our client solutions. Product presentations & solution consulting: You carry out technical product presentations, prepare demos and proof-of-concept scenarios and translate product advantages into understandable, practical customer benefit arguments.

Client environments: You are the first technical contact for BIOS / UEFI, drivers, software installations, device configuration and Windows deployment. You support integration, compatibility checks, error analysis and the structured tracking of technical issues. ASUS Software Solutions: You are the central source of know-how for our software solutions in interaction with ASUS client systems and advise internal and external contacts on functions,

Benefits

and possible applications in professional customer environments. Training & Enablement: You train partners, distributors and internal colleagues and prepare technical product knowledge, application scenarios and special features in an understandable way. Headquarters & market feedback: You are in constant communication with your FAE colleagues at headquarters, transfer product updates and new solution approaches into local work and bundle recurring problems, market

Requirements

and suggestions for improvement. Role focus: Your contribution is technical, advisory and enablement-oriented. You have no responsibility for your own sales, acquisition or commercial account.

Qualification YOUR PROFILE Qualification: Completed training or studies in the IT environment, e.g. B. IT specialist system integration or a comparable qualification.

Experience: Professional experience in IT help desk, technical support, field application engineering or a comparable technical role. Client know-how: Good knowledge of professional client systems, Windows client environments, device configuration, software distribution as well as BIOS/UEFI, drivers and typical error patterns in workplace computers. Solution understanding: You understand the integration of devices and software into corporate environments and enjoy working on new ASUS products and software solutions.

Communication: You communicate technical content in an understandable, structured and customer-oriented manner and appear confident in presentations, training courses and customer and partner meetings. Languages: Very good knowledge of German and good knowledge of English for technical coordination with headquarters. Way of working: You work independently, in a structured, service- and solution-oriented manner and impress with your high level of technical affinity and initiative.

Team & Mobility: You enjoy working with local and international teams and are willing to travel for appointments in Germany and Austria.

Benefits

OUR OFFER TO YOU Work-life balance: Flexible working hours and 30 vacation days for a good balance between work and private life. Health & Mobility: With Urban Sports Club and BusinessBike we support your health and sustainable mobility. Pension provision & extras: We offer you a company pension plan, attractive employee discounts, corporate

Benefits

and an employee referral program. Equipment: Modern employee equipment is a given for us, in the office and mobile office. Culture: A first-name culture from interns to CEOs, short communication channels, open doors and helpful, committed colleagues.

Community: Corporate and team events, e.g. B. LAN parties and year-end celebrations.

Impact: High level of personal responsibility and the opportunity to make a big difference in a growing company. Trust: A trusting position in an international environment with exciting tasks. Remuneration: You can expect a transparent remuneration package consisting of a fixed salary based on 13 salaries and a performance-related bonus that is linked to the achievement of defined KPIs.

Half of the 13th salary is paid at the end of November and half at the end of December. READY FOR YOUR NEXT LEVEL? Simply send us your meaningful application, stating your salary expectations and the earliest possible starting date, using the application form.

YOUR CONTACT: Lena van der Coelen | Human Resources ASUS Computer GmbH | Harkortstrasse 21-23 | 40880 Ratingen Find more English Speaking Jobs in Germany on Arbeitnow