Telecoms Administrator

Salary: £26,788 - 26,788 per year

Requirements

: Prior experience in a customer service, administrative, or person-facing role is essentialOrganised approach to problem-solvingStrong customer service skillsAbility to identify and follow up on faults, user problems, and billing issuesCapable of managing own caseload while working flexibly with a teamCompetency in IT, including Excel and maintaining a databaseGood standard of numeracy and literacyGenuine interest in telecommunications Responsibilities: Coordinate the purchasing and management of telecoms, including mobiles, landlines, and broadbandProvide first-line support for basic IT and connectivity issuesSet up and maintain networked printersTroubleshoot Wi-Fi and connectivity problemsLiaise with external suppliers or internal teams to efficiently resolve issuesMaintain up-to-date records and input data accurately Technologies: ExcelSupport More: We are currently recruiting a Telecoms Administrator to join our friendly Head Office team in Stockport. This is a busy and responsible role ideal for someone who can provide great customer service. We offer a supportive work environment, career development opportunities, high levels of training and development through our Creative Academy, pension contributions, free life assurance, and 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday.

Creative Support is a national organisation with charitable status providing care and support to people across England with diverse needs, and we are committed to being an inclusive and anti-racist organisation. last updated 30 week of 2026