Apprentice Customer Service Administrator
ODDICROFT INDUSTRIAL ESTATE, ODDICROFT LANE, SUTTON IN ASHFIELD, NOTTINGHAMSHIRE · NG17 5FS
£15,600 / per year
About this role
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• Handling customer returns in a timely manner• Customer-facing order progressing with the Operations Team• Support in the proactive orderbook management• After-sales queries, such as POD’s, pricing, copies of documents• Obtaining customer feedback and sharing it with management• Assisting with greeting visitors and answering telephones• Producing daily reports, such as delivery performance and arrears reports• Issuing customer feedback forms and collating the data for presentation• Assist with digitally filing documentation such as sales orders and production orders
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