Senior Implementation Manager (Hospital) (m/w/d)

About RecareAs one of the leading German healthtech companies, we are redesigning discharge management - technology-driven, patient-centered and free of bureaucracy. In addition to our market-leading SaaS platform, we develop AI solutions that radically simplify processes in clinics and follow-up providers, relieve the burden on specialists and put the focus back on the patients. We already connect two thirds of all German hospitals with over 650 rehabilitation clinics and 25,000 nursing and home care providers.

With currently around 100 employees, we continue to grow - and are looking for people with attitude who want to improve the healthcare system with us. This is what awaits you as our Senior Implementation Manager (Hospital) (m/f/d):Work with purpose - your work has a positive influence on patients, their relatives and medical professionals in the healthcare system.Corporate culture - we rely on flat hierarchies that promote high performance and strong team dynamics. We maintain a relationship that is characterized by mutual respect, loyalty and recognition, and strive together towards our goals and expect the same from you.Flexibility - would you like to pick up your child from daycare?

Do you like to do sports during your lunch break? We support you in this. We are a remote-friendly company where you have flexible working hours.

You can also do workations by arrangement.Edenred card - which you can use according to your needs.Additional vacation day - so you can celebrate your birthday with your loved ones, you have it free.Your role as Senior Implementation Manager (Hospital) (m/f/d):You ensure that our AI solutions arrive where they make the biggest difference: in everyday hospital life. As a Senior Implementation Manager, you will take responsibility for complex customer rollouts and manage our largest and strategically most important implementation projects - from initial planning to successful go-live and beyond. You are the central interface between our clinic customers and the internal recare teams.

With your experience in the hospital environment, you will create trust at eye level, navigate complex stakeholder structures and ensure that our solutions are sustainably anchored in everyday clinical practice. You will manage complex end-to-end rollouts of our Recare AI Suite in hospitals - from the discovery phase through planning and implementation to the successful go-live and handover to regular operations. As the person responsible for implementation, you will coordinate all relevant stakeholders on the customer side and internally: from clinic management and IT to medical departments our teams from Clinical Solution Consulting, Interoperability, Customer Success and Product.You develop robust rollout plans, manage dependencies, moderate decisions and ensure that projects are successfully implemented even with high complexity.You lead our customers through change processes and ensure that enablement, training and the hypercare phase are optimally prepared and implemented.You keep an eye on scalability: you identify recurring challenges, improve our processes and help in continuously developing our implementation methodology.

You will take on a leading role in strategically important major accounts and multi-site rollouts and work closely with Sales, Product and Customer Success. This is how we introduce you as our Senior Implementation Manager (Hospital) (m/f/d): You have at least 5 years of experience in implementation, customer delivery, professional services or project management - ideally in a SaaS or HealthTech environment. Experience in a hospital environment is a must for this role.

You know the structures, decision-making processes and challenges in hospitals and can move confidently between different perspectives. You have strong process and methodological skills and further develop standards, templates and quality processes in order to make implementations scalable. You are experienced in stakeholder management and communicate confidently at all levels - from hospital management and medical management to IT teams and operational users.

Even in difficult situations, you remain calm, create clarity and advance decisions.You work in a structured, self-responsible and pragmatic manner - even on several parallel projects - and have an AI-native mindset or the willingness to learn to integrate AI into your work as a natural tool.You are willing to be regularly on site with our customers - especially during important project phases such as discovery, workshops and go-lives (approx. 40% travel).Very good knowledge of German (C1/C2) and good knowledge of English (B2) round off your profile. This is a plus, but not a must: Experience with HIS integrations or clinical IT landscape (e.g.

HL7 V2 / FHIR, SSO/IAM, endpoint readiness) Basic understanding of AI governance and secure AI processes (e.g. change control, incident playbooks, HITL guardrails) Experience with several parallel customer projects in a dynamic scale-up environmentFind more English Speaking Jobs in Germany on Arbeitnow