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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Design - JLL Project ServicesPosition OverviewThe Head of Design provides strategic leadership and oversight for all design management activities across JLL's project portfolio. This senior leadership role is responsible for establishing design excellence standards, developing design management capabilities, and ensuring the seamless integration of design with business strategy and project delivery across the organization.Strategic LeadershipDesign Strategy and VisionDevelop and implement enterprise-wide design strategy aligned with JLL's business objectivesEstablish design excellence standards, methodologies, and best practices across all project typesLead innovation initiatives and integration of emerging design technologies and processesDefine design quality benchmarks and performance metrics across the portfolioShape organisational design culture and champion client-centric design solutionsPortfolio OversightProvide strategic oversight for design activities across multiple projects and regionsEstablish design governance frameworks and quality assurance protocolsMonitor portfolio-wide design performance, risks, and opportunitiesEnsure consistency in design standards and delivery approaches across the organisationLead major client presentations and design milestone approvals for strategic projectsOrganisational DevelopmentTeam Leadership and DevelopmentBuild, mentor, and lead a high-performing design management organisationDevelop talent pipelines and succession planning for design leadership rolesEstablish training programs and professional development initiativesFoster collaborative culture across design, construction, and client-facing teamsSet performance objectives and conduct strategic team reviewsProcess and Systems InnovationDrive implementation of advanced design management systems and digital toolsLead adoption of BIM, digital twin, and other innovative design technologiesEstablish standardised workflows for design coordination and documentationChampion sustainable design practices and performance-based design approachesDevelop knowledge management systems for design lessons learned and best practicesClient and Stakeholder EngagementStrategic Client RelationshipsServe as senior design advisor to key clients and executive stakeholdersParticipate in business development and strategic account planningRepresent JLL's design capabilities in industry forums and thought leadership initiativesBuild relationships and establish framework agreements with architecture and engineering partner firmsLead resolution of complex design-related issues and client concernsRegulatory and Industry EngagementMaintain awareness of evolving codes, regulations, and industry standardsEngage with regulatory bodies and industry organisations on design mattersAdvocate for design excellence within the commercial real estate industryMonitor market trends and emerging
Requirements
affecting design deliveryProject Delivery ExcellenceDesign Integration and CoordinationEnsure effective integration between design development and construction execution phasesOversee design coordination for complex, multi-disciplinary projectsReview and approve design approaches for risk, compliance, and constructabilityGuide resolution of design conflicts and technical challenges across the portfolioChampion integrated project delivery and collaborative delivery methodsEstablish in-house capability for self-delivery of design and technical supportQuality and Compliance OversightEstablish quality control frameworks for design deliverables and documentationEnsure regulatory compliance across all jurisdictions and project typesMonitor design-related risks and implement mitigation strategiesOversee sustainability initiatives and environmental compliance programsLead design audits and continuous improvement initiativesRequired
Qualifications
Bachelor's degree in Architecture, Engineering, or related design discipline; Master's degree preferredProfessional licensure (PE, RA, or equivalent) required15+ years progressive experience in design management or construction sector with at least 5 years in senior leadershipProven track record leading design organisations or large design teamsExtensive experience across diverse project types, delivery methods, and geographic marketsDeep knowledge of building systems, construction methodologies, and project delivery frameworksDemonstrated success in strategic planning, organisational development, and change managementKey Skills and CompetenciesExceptional strategic thinking and business acumenExecutive-level communication, presentation, and influencing skillsStrong leadership, coaching, and talent development capabilitiesAdvanced understanding of design technology, BIM, and digital delivery platformsExpertise in multiple project delivery methods including design-build, IPD, and P3Deep knowledge of sustainability frameworks (LEED, BREEAM, WELL) and ESG principlesCommercial awareness and understanding of design's business impactChange management and organizational transformation experienceSuccess MetricsDesign quality, client satisfaction, and portfolio performance outcomesSuccessful development and retention of design talent and leadership benchInnovation adoption and digital transformation progressClient engagement scores and repeat business from strategic accountsPortfolio-wide adherence to design standards and compliance
Requirements
Contribution to business growth through design excellence and thought leadershipIndustry recognition and JLL's reputation as a design management leaderReporting StructureThis executive role reports to senior leadership within JLL Project Services and collaborates closely with regional and functional leaders across the organisation.Location: Remote - London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the
Requirements
. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and
Qualifications
to generate valuable insights about how your unique profile aligns with the specific
Requirements
of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.Originally posted on Himalayas
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