Collections Strategy Analyst

Salary: £60,000 - 85,000 per year

Requirements

: Strong analytical capabilities using SAS or SQL and other analytics packagesExperience deploying collections and customer strategies with continuous improvement delivery through data-driven insights and well-constructed trialsAbility to translate complex business processes and data insights into simple views and languageStrong customer and commercial awarenessExperience influencing change through senior stakeholder managementFamiliarity with Lean and Agile principles is desirable Responsibilities: Design and deploy smart, data-driven collections strategies linked to scorecard modelsAssess cost and collections outcomes while running champion-challenger tests using SAS and SQLAnalyze contact-channel performance to identify opportunities for improvementEliminate waste, digitize processes, or simplify the customer journeyCollaborate with the Omni Channel Manager to bring new strategies to lifeSupport automated solutions and maintain a compliant and efficient control environment Technologies: SupportSASSQLSpark More: At Lowell, we are on a mission to make credit work better for all. We buy debt from various sectors and treat customers with dignity, helping them pay off debts in practical and affordable ways. We offer a discretionary annual bonus, flexible

Benefits

, hybrid working, free onsite parking, and 28 days of holiday plus public holidays. Our inclusive culture celebrates well-being and supports our employees through various initiatives. We are proud to be recognized as one of the best places to work in the UK due to our warm and talented team.

We encourage authentic self-expression and welcome applicants from diverse backgrounds. Join us to make a difference in the lives of millions. last updated 30 week of 2026