Client Director

MISSIONAt STAN, client directors are strategic sparring partners - not classic account managers. You lead demanding customer relationships at the highest level, shape strategic discussions, identify opportunities before they arise and ensure that every collaboration reflects the quality, standards and mindset that STAN stands for. You take holistic responsibility for the success of your customers and at the same time actively contribute to strategy, growth and excellent creative work.YOUR TASKSClient Leadership & Strategic PartnershipBecome a trustworthy sparring partner for our customers and build relationships that go far beyond individual projects.Take complete responsibility for the success, development and growth of your customer portfolio and ensure that no detail is lost and that every collaboration creates exceptional added value.Identify customer needs, business challenges and new opportunities beforehand they are identified by your customers themselves.Confidently advise CEOs, founders, CMOs and other managers on topics such as corporate strategy, brand development, cultural relevance, innovation, partnerships and growth.Conduct strategic discussions, moderate workshops and accompany complex stakeholder processes with clarity, sovereignty and persuasiveness.Strategic consultingDevelop strategic narratives, positioning, cultural platforms and growth strategies with a lasting impact.Translate complex business challenges into clear strategic recommendations and implementable ones Solutions.Develop strategies, sharp messages, optimize presentations and question approaches to take every work to the next level.Work closely with the STAN Founders as well as the New Business, Strategy, Creative, Production, Social and AI teams to translate strategic thinking into exceptional implementation.Connect ideas, industries and opportunities in unexpected ways and thereby create strategic competitive advantages for our customers.Customer Success & QualityTake overall responsibility for the customer relationship - from the strategic one Alignment through to final implementation.

Act as a quality authority for all customer projects and ensure that every work meets STAN's creative

Requirements

. Continuously question ideas, sharpen results and raise the strategic and creative level together with the teams. Ensure that projects are implemented with the highest quality, consistency and attention to detail.

Growth & business development Recognize potential to expand existing customer relationships through new projects, strategic partnerships and long-term retainers. Develop offers, service scopes and strategic ones Recommendations that create sustainable added value for both our customers and STAN. Build trusting relationships that result in long-term partnerships, follow-up projects and recommendations.

Relationship development Develop long-term partnerships that are based on trust, credibility and excellent service. Recognize potential to further develop existing customer relationships and build sustainable collaborations. Become a valued part of our customers' teams through proactive thinking, reliability and strategic leadership.

Represent STAN confidently in customer meetings, Workshops, international presentations and industry events.LeadershipLead interdisciplinary teams with empathy, clarity and high quality standards.Inspire and support colleagues and create an environment in which exceptional work can be created.Take responsibility instead of just coordinating - by setting a good example and actively contributing to strategic and creative results.YOUR PROFILEstrategic leaderAt least 6-8 years of professional experience in a leading company Creative agency, brand consulting or strategy consulting.Extensive experience in managing international customers and complex stakeholder structures.In-depth understanding of corporate strategy, brand development, cultural strategy, innovation, experience design and integrated communication.Demonstrable experience in developing strategic recommendations and presenting them convincingly to managers and decision-makers.Hands-on consultant: You not only coordinate specialists, but also actively work on the content yourself.You develop strategies, optimize presentations, moderate Workshops, sharpen messages and question approaches.You combine strategic excellence with entrepreneurial understanding and an exceptionally high quality of implementation.You recognize opportunities early, solve problems proactively and advance projects with your own initiative.Relationship Manager: You build trust before it becomes business.You develop long-term partnerships instead of just managing projects.You know how to inspire, challenge and convince customers without jeopardizing sustainable relationships.You are convincing through sovereignty, presence and sound judgment at executive level.Entrepreneurial thinkingYou recognize the potential to sustainably develop customer relationships through strategic thinking and trusting partnerships.You feel confident in dealing with offers, scope of services and long-term cooperation models.You understand how excellent customer management enables sustainable company growth.Quality standardsYou have an exceptional sense of quality and the highest demands on every detail.You raise the quality of every work and inspire those around you to pursue the same aspirations. Creative excellence and measurable business success are equally important to you. Personal characteristics Curious, entrepreneurial and proactive by nature.

Calm and confident - even in dynamic or unclear situations. Enthusiastic about culture, creativity, AI, innovation and the future of brands and companies. Excellent written and spoken English skills (almost native speaker level) are a prerequisite.

Additional language skills such as German, French or Arabic are an advantage.Experience or interest in the field of women's health is an advantage.AvailabilityResidence in the USA, ideally in New York or Los Angeles.The collaboration will initially start on a freelance basis with the prospect of converting this into a permanent position in the long term.Find Jobs in United Kingdom on Arbeitnow