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Position Summary This role is focused on providing a highly personalized service to corporate travelers, managing complex reservations and resolving critical situations with autonomy. Main Responsibilities - Manage travel requests received by phone, email and other channels. - Use BCD Travel tools and systems to process reservations and requests. - Search, book and confirm flights, hotels, ground transportation and other travel services. - Ensure compliance with client travel policies. - Advise travelers on the best options available. - Identify opportunities for improvement in operational processes and customer experience. - Resolve incidents and last-minute changes quickly and effectively. - Make independent decisions in emergency situations.
Requirements
to apply - Extensive knowledge of the travel and tourism industry. - Experience in corporate travel and service to VIP clients. - Mastery of reservation systems and travel management tools. - Excellent customer orientation. Effective communication, both oral and written. - Ability to analyze and solve problems. - Ability to work under pressure and manage multiple priorities. - Autonomy and decision making. - Attention to detail and precision in booking management. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/asesor-corporativo-senior-co-colombia-virtual-colombia-latam-bcd-travel
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