AI Automation Practitioner Apprenticeship
89 WILLOWS COURT, TEESSIDE INDUSTRIAL ESTATE, STOCKTON ON TEES · TS17 9PP
£18,000 / per year
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Providing first-line and second-line IT support to users and customers Troubleshooting hardware, software, Microsoft 365, and network issues Supporting Microsoft 365 environments including Teams, SharePoint, Exchange Online, and Entra ID Assisting with endpoint management and device support Helping clients adopt new tools such as Microsoft Copilot and automation platform Assisting with onboarding, user training, and technical documentation Supporting projects involving digital transformation, cloud services, and AI-enabled solutions Support the deployment and configuration of AI-enabled tools (e.g. Microsoft Copilot, Power Platform) Drive user adoption of AI tools through training, guidance, and best practice Identify opportunities for automation and operational efficiency Assist in designing and testing AI-driven workflows and solutions
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