Educational Support Specialist (Spanish-speaking)

This job is fully Remote! Clear and excellent English communication skills, Spanish skills, technology skills, and organization skills, required. Responsibilities - The Educational Support Specialist is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service - Actively support Tutor Me Education Regional Operations - Provide outstanding academic services to students and their families - Operate seamlessly in a virtual operating environment - Maintain Tutor Me Education operating standards including people, financial, and academic standards - Ensure delivery of programs and initiatives for our students and school district partners - Meet operational excellence standards - Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers - Manage class schedules to effectively staff sessions and meet company efficiency and usage targets - Manage virtual tutoring sessions - Monitor all students’ academic progress - Help ensure flawless execution of programs and initiatives - Manage your own time in compliance with company and regulatory

Requirements

• Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments - Other responsibilities - as required by the business - Relish building relationships with students and their families - Dedicated to meeting the expectations and

Requirements

of internal and external customers - Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution

Requirements

Qualifications

• Time management, planning, and prioritization - Ability to organize and manage multiple responsibilities successfully - Exhibits professional and approachable demeanor - Ability to prioritize and focus on key objectives, which may change from month to month - Effective communications both in virtual environments - Proficient in using all communication media including in person, phone, and video - Ability to build engagement and trust in virtual relationships, whether with customers or with team members - Works Well With Others - Learning agility - able to adapt to changes in work environment by changing behaviors as required - Able to acquire new skills as required - Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) - Ability to manage remote teachers - Ability to work independently - High tolerance for ambiguity - Bachelor’s Degree required - 2-3 years progressive career growth - Experience working in a virtual operations and team environment - Bilingual in English and Spanish required - Proficient in Microsoft Office and Google applications

Benefits

Fully Remote! PTO Etc. Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/educational-support-specialist-spanish-speaking-tutor-me-education