About this role
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Onepilot is an innovative company specializing in customer service outsourcing. Based on a modern, human-centered vision, we offer a turnkey solution that allows companies to manage their customer relationships efficiently and with high quality. Our mission is to guarantee our customers a flawless customer experience.
At Onepilot we work with freelance customer advisors who are specifically trained to meet the individual
Requirements
of our customers. These agents are paid based on performance and benefit from a quality bonus - a reflection of our commitment to excellence. Our goal is to offer you a flexible, transparent and enriching working environment.
Tasks As a Onepilot agent, you work on a freelance basis and support our clients' customers with their concerns. After an e-learning training session on each customer, you will receive access to a knowledge database for the respective project. With the help of our technology and this knowledge base, you are able to efficiently answer inquiries via email, chat or telephone.
They work completely remotely and are paid per ticket solved. The price per request depends on the complexity, processing time and your location and ranges between €0.40 and €2. On average, our agents earn between €15 and €20 per hour.
Qualifications
You are comfortable using new technologies You enjoy solving problems, are curious and dynamic You enjoy communicating - written and verbal You are available at least 15 hours per week
Benefits
⏱ Manage your own schedule 🦸 Flexible working hours, Monday to Friday between 7am and 1am. 🏠 Work from home Do you want to work where you want and when you want? Come to us Find Jobs in United Kingdom on Arbeitnow
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