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Senior Revenue Operations ManagerBuild the Operational Engine Behind Autonomous TaxFonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure.Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail.
Each added capability makes the others stronger.Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls.
That’s autonomous tax.We operate across 120+ countries, with clients going live in weeks, if not days.Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com.Find out more: www.fonoa.comThe RoleWe're looking for a Revenue Operations Manager to help scale the processes, systems, and insights that power Fonoa's go-to-market organisation.This role sits at the centre of Sales, Marketing, Customer Success, and Partnerships. You'll work closely with GTM leadership to improve how we plan, forecast, measure performance, and execute across the customer lifecycle.You'll own key operational processes, drive cross-functional initiatives, and ensure our teams have the data, systems, and structure they need to perform at their best.This is a hands-on role for someone who enjoys solving operational challenges, improving how teams work together, and turning data into better decisions.What You'll DoRevenue OperationsOwn and improve core GTM processes across Sales, Marketing, Customer Success, and PartnershipsMonitor pipeline health, conversion rates, and funnel performance across the customer lifecycleManage forecasting processes and support revenue planning activitiesSupport territory planning, account ownership, and capacity planning initiativesDrive weekly, monthly, and quarterly business reviews with GTM leadershipProcess & PerformanceIdentify operational bottlenecks and implement scalable solutionsStandardise processes and ways of working across commercial teamsBuild metrics and reporting that improve visibility into business performanceEnsure teams are operating against clear targets, definitions, and performance measuresSupport planning cycles and strategic initiatives across the revenue organisationSystems & ToolingOwn and optimise the GTM technology stack, including Salesforce and supporting platformsManage system enhancements, integrations, workflows, and automation projectsEvaluate and implement tools that improve productivity, data quality, and operational efficiencyPartner with stakeholders to ensure systems support evolving business
Requirements
Business PartnershipPartner with leaders across Sales, Marketing, Customer Success, Finance, and OperationsDeliver analysis and recommendations that influence business decisionsSupport executive reporting, forecasting, and board-level insightsAct as a trusted operational advisor to GTM leadership
What We're Looking For
Required5+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a similar roleExperience supporting high-growth B2B SaaS organisationsStrong Salesforce experience and a deep understanding of commercial processesExperience building and scaling revenue processes, reporting frameworks, and operational infrastructureStrong analytical skills with the ability to turn data into actionable recommendationsExperience managing cross-functional projects and stakeholder relationshipsExcellent communication and organisational skillsStrong SignalsExperience with Salesforce, HubSpot, Gong, Clay, and modern GTM technology platformsFamiliarity with automation tools and workflow optimisationExperience with SQL, BI platforms, or advanced spreadsheet modellingExperience supporting forecasting, territory planning, and executive reportingProven ability to improve operational efficiency and drive adoption of new processesWhat This Role Is NotA Salesforce Administrator role with a different titleA reporting-only analyst positionA project management role without operational ownershipA systems engineering position focused primarily on integrations and architectureA people management roleWhy Join Fonoa?We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: clarity, scalability, automation, and operational excellence.This is an opportunity to help shape how Fonoa's go-to-market organisation operates as we continue to grow globally. You'll work closely with senior leaders, influence how we measure and improve performance, and play a key role in building the operational foundations that support our next stage of growth.If you're excited by solving operational challenges, improving commercial performance, and helping teams execute more effectively, we'd love to hear from you.As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants.
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